Senior Scientific Product Trainer

Summary

Join Aetion, a global leader in science-driven technology, as a Senior Scientific Product Trainer! You will support internal and external users of our platform and applications by providing engaging learning experiences that encourage product adoption and utilization. You will create and deliver specialized learning content for professional and academic audiences, conducting training sessions that are both engaging and accurate. This role involves collaborating with various teams, understanding customer needs to customize training, and supporting internal onboarding. You will clearly explain complex statistical and epidemiological studies, requiring a love of learning and the ability to work independently in a fast-paced, remote, global environment. Aetion offers a comprehensive benefits package, including 25 vacation days, a daily lunch stipend, sabbatical opportunities, and commitment to professional development.

Requirements

• 4+ years of experience in scientific, analytic, or quantitative field including experience teaching complex concepts to customers or peers
• 5+ years of professional working experience (ideally in a corporate or industry environment)
• Demonstrated experience delivering learning in a variety of modalities, e.g., in-person instructor-led, online instructor-led, eLearning, job aids, microlearning)
• Demonstrated expertise with healthcare data, including standard clinical terminologies, coding systems, and life science analysis methods
• Superior interpersonal and oral and written communication skills
• Willingness and ability to travel up to 20%, including international travel

Responsibilities

• Deliver high quality and engaging live and recorded training sessions to new and existing customers
• Lead content design on courses and customer facing material
• Partner with Science, Product and Technology teams to accept and provide content feedback to improve training materials and programs
• Gain a proven understanding of Aetion products and be capable of answering a range of questions from customers during their training
• Work closely with customers to understand and customize training content to meet their needs during custom engagements
• Support internal employee onboarding and learning activities that overlap with customer training or areas of subject matter expertise
• Describe complex statistical and epidemiological studies clearly and, to the extent possible, simply. You are not expected to perform complex studies yourself.  You must love learning, even topics that seem overwhelming at first, so you can credibly train clients who are experts in this area
• Work self-sufficiently in a fast-paced, remote, global work environment

Preferred Qualifications

• 6+ years of training or teaching experience in a B2B healthcare analytics SaaS environment
• Master’s degree in relevant field or industry certifications in teaching, training, or education
• World-class written and verbal communication skills
• Experience designing global learning activities for a diverse audience
• Demonstrated experience self-motivating and managing conflicting priorities,  i.e. planning, organizing, delegating, problem solving and meeting established deadlines under time pressure
• Exceptional attention to detail and organizational skills
• Expertise in Google Drive, Google Docs, and Google Slides
• Located in Barcelona, Spain, NYC, Boston or East Coast US
• Strong proficiency in written and verbal English communication is essential

Benefits

• 25 vacation days
• Daily in-office lunch stipend (and a fully stocked kitchen)
• Sabbatical opportunity after five years of employment
• Commitment to professional development opportunities
• Employee-led initiatives including annual company-wide innovation day & DEI resource groups
• Comprehensive private health coverage w/ out-of-network reimbursements options
• Peer & company recognition programs
• Monthly educational lunch & learns