Senior Scrum Master

Summary

Join Encora as a Senior Scrum Master in Costa Rica and work remotely! You will be responsible for leading and optimizing Scrum ceremonies, fostering team collaboration, and strengthening stakeholder relations. This role requires a Bachelor's degree, Scrum Master certification, and 5+ years of experience. You will proactively solve problems, drive project outcomes, and promote agile best practices. The ideal candidate will possess excellent communication and leadership skills and experience with project management software.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field
• Certified Scrum Master (CSM), Certified Product Owner (CSPO), or similar certification
• Minimum of 5 years of experience as a Scrum Master or in a similar role within software development teams
• Strong familiarity with agile methodologies, particularly Scrum and Kanban
• Excellent communication and leadership skills, with a proven ability to engage constructively with all levels of the organization including the executive team
• Strong problem-solving skills and the ability to foresee potential issues and proactively resolve them
• Experience with project management software such as Jira, Confluence, or similar

Responsibilities

• Facilitate Agile Ceremonies: Lead and optimize all Scrum ceremonies, including daily standups, sprint planning, retrospectives, and reviews. Ensure active participation and effective outcomes to keep the development process running smoothly
• Enhance Team Collaboration: Foster a collaborative environment that encourages open communication and idea sharing. Act as a mediator to resolve conflicts and ensure the team remains focused and cohesive
• Strengthen Stakeholder Relations: Serve as a key liaison between the development teams and senior management, ensuring clear vision and effective communication of project statuses. Work closely with product owners to deeply understand business requirements and the product roadmap. Regularly engage with leaders across engineering, product, and business teams to ensure alignment of project objectives and expectations
• Proactive Problem Solving: Proactively identify and address potential setbacks. Remove roadblocks and advocate for the team’s needs, ensuring they have the necessary resources and support to succeed
• Drive Project Outcomes: Manage the scope and timeline of projects to ensure timely delivery of outcomes. Use project management tools to monitor progress and handle any arising issues effectively
• Promote Agile Best Practices: Champion agile best practices within the team, supporting ongoing improvement through coaching and mentoring. Track and communicate team velocity and sprint/release progress to all stakeholders
• Protect the Team: Act as a protector of the team by ensuring they are not bogged down by external pressures, allowing them to maintain focus on their objectives

Preferred Qualifications

SaFe certification

Benefits

Remote work