Senior Site Reliability Engineer

Summary

Join Meddbase, a leading UK online EHR SaaS solution provider, as a crucial member of our Infrastructure team. You will play a key role in maintaining and expanding our cloud estate, primarily on Azure, focusing on availability, performance, and efficiency. This involves monitoring production systems, automating deployments, and responding to incidents. You will contribute to building observable systems, improving processes, and collaborating with developers. Experience with cloud architecture, distributed applications, monitoring systems, and scripting is essential. We offer a competitive salary and benefits package in a relaxed remote-work environment.

Requirements

• Cloud architecture knowledge, particularly with Azure
• Distributed application analysis, troubleshooting, and development experience
• Experience designing and building monitoring systems (Prometheus, Graylog, Grafana etc.)
• Experience troubleshooting Windows (including IIS) and Linux systems
• Knowledge of IaC tools (Ansible, Terraform etc.)
• Strong scripting skills (PowerShell, Bash, Python)
• Practical incident response experience
• SQL Server / Postgres / Redis
• Strong documentation and communication skills

Responsibilities

• Production system monitoring and alerting
• Automation of system provisioning and deployments
• Incident response and troubleshooting (willingness to be on a PagerDuty rota)
• Managing post-mortems, documenting run books and proposing improvements
• Design and development of features and tools to support the reliability of the system
• Process refinement, documentation, and communication with stakeholders

Preferred Qualifications

Any experience with .Net / C# is advantageous

Benefits

• Attractive salary and benefits package
• Relaxed working environment