Remote Senior Site Reliability Engineer

Summary

Join Cutover's team as a Senior Reliability Engineer to ensure the robustness and performance of our Cutover Enterprise platform. As a founding member, you will use your experience to turbo charge the reliability of our product supporting our clients 24/7.

Requirements

• Proven Leadership: Demonstrate a track record of mentoring junior team members and taking the lead on projects, guiding them towards successful completion
• Tech Stack Expertise: Exhibit genuine enthusiasm for our tech stack, showcasing extensive experience with our tools, particularly in programming with React and Ruby on Rails
• Commitment to Modern Engineering Practices: Embrace modern engineering practices and foster a highly collaborative environment, actively seeking opportunities to enhance our platform through innovative solutions
• Project Leadership and Efficiency: Take ownership of project delivery by leading the incident processes to streamline our Service Level Objectives (SLOs), ensuring efficient and timely delivery
• Problem-Solving Skills: Approach challenges in our environment with a composed and analytical mindset, demonstrating the ability to tackle issues effectively
• Commercial Orientation: Display a desire to be more commercially oriented than the typical SaaS company engineer, actively engaging in client-facing work and problem-solving to gain insights into how our product is utilized in real-world scenarios

Responsibilities

• Monitoring and Alerting: Help implement and maintain robust monitoring solutions using Datadog to proactively identify and address potential issues before they impact users
• Incident Response: Collaborate with cross-functional teams to enact incident response plans, participate in incident resolution, and conduct post-incident reviews to prevent future occurrences
• Automation: Develop and implement automation scripts and internal tools to streamline operational tasks and enhance system reliability
• Performance Analysis: Conduct performance analysis and identify areas for improvement in the React and Ruby components of our applications
• Documentation: Create and maintain documentation related to system architecture, configurations, and reliability best practices
• System Reliability: Work on efforts to enhance the reliability and performance of our application and systems, ensuring optimal uptime and minimal disruptions
• Infrastructure Optimization: Work closely with the development and platform engineering teams to optimize the infrastructure on AWS, ensuring scalability and efficiency

Benefits

• Share Options as part of our compensation package
• 20 days of PTO per year + public holidays, and we want you to take all of them!
• 3 volunteer days to use for any charitable/voluntary cause you would like
• A top-tier private health insurance package
• A 401k contribution plan
• Work from home stipends
• A personal learning and development budget through Learnerbly. You’ll be supported in your quest for knowledge, whatever that looks like to you
• If you’re thinking of starting or growing your family, then you’ll be in great company - more than half of our team are parents and we’ve built a globally consistent parental leave approach that we’re proud of
• Employee Referral Scheme
• Safeguarding the mental health of our teams is paramount for us. If you’d like to, then you’ll be able to avail yourself of multiple Cutover mental health initiatives, from fully subsidized therapy sessions to subscriptions to leading wellbeing platforms