Senior Site Reliability Engineer

Summary

Join Daxko's TechOps team as a Senior Site Reliability Engineer and become an instrumental part of building and supporting the foundational tools used by our product teams. You will focus on creating a simple, reliable, and fast delivery pipeline, automating tasks, and ensuring the production environment's health and stability. This role requires a deep understanding of automation, scalable systems, and various technologies. You will collaborate with agile development teams and mentor team members. The position offers a competitive salary, comprehensive benefits, and opportunities for growth. Daxko is committed to diversity and offers a flexible and remote-friendly work environment.

Requirements

• Bachelor’s degree in a technical discipline OR equivalent experience
• Five (5+) years of experience
• Extensive experience with automation tools such as Terraform, Chef, or Ansible
• Scripting experience with the following languages: Python, Ruby, Bash
• Experience with modern git repo technologies (GitHub, BitBucket, GitLab)
• Experience with CI/CD technologies (Jenkins, GitLab CI)
• Problem-solving skills and attitude
• Ability to work independently and as part of a team
• Advanced understanding of Linux, networking, and Internet principles
• Fantastic attention to detail
• Ability to prioritize and work well under pressure
• Effective interpersonal skills (written and oral) and the ability to communicate effectively with a variety of staff levels
• Strong understanding of internet technologies (DNS, SNMP, HTTP, TCP/IP, CDNs)
• Strong understanding of serverless technologies (AWS Lambdas)
• Experience with virtualization and cloud technologies (VMWare, AWS)

Responsibilities

• Support all Daxko software offerings and integrated third-party tools
• Collaborate on cases escalated to TechOps Support and build long-term solutions for recurring cases with automatable solutions
• Identify and resolve technical debt items that, if resolved, could make other engineers more efficient
• Coordinate with agile development teams, DBAs, implementation, and support to ensure the production environment is healthy and stable
• Identifying repetitive tasks and automating them (spinning up new environments, deployments, etc)
• Building, supporting, and administering all aspects of Daxko's continuous product delivery pipeline
• Working with core components such as load balancers, firewalls, etc
• Making it painless for product teams to develop, test, deploy and monitor by providing clear, documented frameworks around our operational systems
• Executing our disaster recovery plan; ensuring it is up-to-date and thoroughly tested
• Mentoring team members as a subject-matter expert
• Monitoring system activity 24x7 as part of an on-call rotation
• Troubleshoot system jobs and services that fail and work with core development teams as needed to ensure operational stability and efficiency

Preferred Qualifications

• Experience with Containers and Orchestration (Docker, K8s, Rancher, EKS, ECS)
• Experience with Monitoring Technologies (Logicmonitor, Instana, NewRelic, Rapid7, CloudPassage, etc.)
• Experience working tickets and managing priorities within issue tracking systems (Jira, etc.)
• Experience with modern web technologies (HTML5, CSS3, AJAX, JQuery, etc)
• Experience developing or supporting C#, Java or Php applications
• General knowledge of relational databases (MySQL, MSSQL preferred)
• Experience supporting NoSQL and caching systems (Redis, mongoDB, DynamoDB, ElastiCache, etc)
• Understanding of Event driven architecture and related systems (Kafka, Kenesis, SNS, Redshift)

Benefits

• Flexible paid time off
• Affordable health, dental, and vision insurance options
• Monthly fitness reimbursement
• 401(k) matching
• New-Parent Paid Leave
• Casual work environments
• Remote work