Senior Site Reliability Engineer

Summary

Join Exygy, a digital innovation studio dedicated to building resilient and healthy communities, as a Senior SRE. This full-time remote position focuses on supporting the development and deployment of CiviForm, a platform designed to help governments deliver services effectively. You will be responsible for managing staging and production environments, ensuring the platform's security and scalability, and developing deployment systems. This role requires extensive experience with cloud platforms like AWS, Azure, and GCP, as well as expertise in Kubernetes, Docker, Terraform, and Python. Exygy offers a competitive salary, comprehensive benefits, and a remote-first work environment with flexible hours and a focus on work-life balance.

Requirements

• Extensive expertise building and deploying web apps in AWS, Azure, and GCP Networking
• Distributed systems
• Public cloud and container security (RBAC, process isolation, network security, firewalls, certificate management, etc.)
• Reliability engineering (disaster resilience, multi-zonal deployments, logging practices, SLOs/SLIs, monitoring, deployment strategy, etc.)
• Kubernetes
• Docker/containers
• Terraform
• Python
• Version control systems (we use Git/GitHub)
• Linux
• DevOps concepts and best practices
• Authentication technologies such as OIDC, SAML

Responsibilities

• Participate in the development of CiviForm products as a service, building upon our existing deployment system and building out a new Kubernetes-based prototype to ensure robust, secure, and scalable production instances
• Manage staging and production environments, being on call to address outages
• Work with governments with issues related to the service
• Own and evolve the deployment systems
• Participate in the development of a new CiviForm SaaS (Software as a Service)
• Own development of this deployment system utilizing Kubernetes from prototyping through to delivery
• Civiform’s existing infrastructure is currently defined with Python and Terraform, deployed into AWS and Azure. Improve the flexibility and features of the system to meet the needs of governments deploying CiviForm to their own cloud providers
• Define, implement, gather, and analyze metrics from deployments to identify areas for improvement related to cloud configuration
• Partner with the engineering team to improve services through rigorous testing and release procedures, as well as resolving scaling issues and improving resilience
• Draft Service Level Objectives and define Service Level Indicators, and implement them
• Develop playbooks for deployments, including implementing a strategy for monitoring and alerting and how to address issues
• Identify and mitigate security risks in deployments
• Contribute to CI/CD implementation and best practices

Preferred Qualifications

• Java
• TypeScript
• Apps utilizing the Play framework or similar server-side MVC frameworks

Benefits

• Laptop provided
• $\2000 annual (per calendar year) remote environment setup which includes using this budget to outfit your home office, co-working spaces, coffee shops or to meet up and collaborate with you team mates
• Wellness Budget
• $\100 monthly to pay for your wellness item of choice (gym membership, classes, massages etc.)
• Professional Development
• $\1000 annual (per calendar year) stipend towards professional development
• Employees are eligible for a 100% employer match of up to 4% of employee contribution
• Full benefits package with options up to 100% coverage toward select medical, dental, and vision plans
• Exygy employees may work remotely across the US
• Exygy employees main residence must be within the US
• Exygy proudly embraces work/life balance and has adopted a 4DWW policy beginning 2025, recognizing Monday - Thursday as business days
• Full-time employees are expected to work 32-40 hours in a typical week
• Fridays are flexible, allowing employees to take the day off when their workload allows
• We aim to hold all  internal meetings between 10 AM - 3 PM PT
• We expect all Exygy staff to be available during these set working hours
• Flexible paid time off, a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day
• Competitive paid parental and family leave