Grafana Labs is hiring a
Senior Site Reliability Engineer

Summary

The job is for a Senior SRE in Grafana Labs, based remotely in Canada. The role involves supporting high-value Grafana Cloud customers by increasing the reliability of their databases and providing various engineering activities to improve reliability and observability.

Requirements

• Strong engineering background (at least 6 years), that lean towards SRE roles (at least 3 years)
• Good communication, capable of engaging in deep technical conversations with other engineers and customers, and collaborating across organizational boundaries
• Experience with Kubernetes on any of AWS, GCP, or Azure, and working with Helm charts or other IaC tools
• Experience with Site Reliability Engineering, Large System Design , and Distributed Computing
• Experience with one or more programming languages (e.g. Go, Python, Java, etc)
• Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling
• Excellent problem-solving and troubleshooting skills

Responsibilities

• Configure software via Helm charts and Jsonnet
• Participate in incident response, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary
• Improve observability of customers within their environments
• Design and implement solutions to ensure the reliability and scalability of our environments can meet rapidly increasing demands
• Collaborate with engineering leaders to help define and influence product strategy, roadmaps, and technical designs
• Teach others about Site Reliability Engineering and communicate best practices to be applied early in the development of new features and functionality

Preferred Qualifications

Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction

Benefits

• Base compensation range for this role is CAD 146,000 - CAD 175,000
• Benefits include equity, bonus (if applicable) and other benefits listed here