Senior Site Reliability Engineer

Summary

Join Filevine as a Senior Site Reliability Engineer and contribute to building a world-class platform for legal and business professionals. You will be part of a team responsible for creating reliable, scalable, and secure systems. This role involves developing autonomous systems, improving CI/CD pipelines, and ensuring 24/7 production support. You will mentor junior engineers and work collaboratively within a cross-functional team. The ideal candidate possesses extensive experience in SRE, a strong background in software engineering, and a passion for continuous improvement. Filevine offers a competitive compensation and benefits package, including a 100% remote work environment.

Requirements

• Possess Curiosity, a willingness to learn, a passion to continually improve, and unbridled enthusiasm to make things better everyday without the need to be directed to do so
• Proficiency in all of the skills expected of our SRE II's
• A bachelor's degree in computer science, information systems, a related field; comparable certifications; or equivalent direct work experience
• A minimum of 8 years of experience in hands-on technical roles
• A minimum of 2 years of Site Reliability Engineering experience
• Experience building autonomous systems that manage software operational details without human intervention

Responsibilities

• Develop autonomous systems that manage the details necessary to build, deploy, test, and operate all Filevine Inc. products
• Be the voice of Reliability on your team throughout the SDLC
• Collect, monitor, aggregate, dashboard, and alert on software and server events
• Improve the CI/CD pipeline
• Develop playbooks, tools, and scripts to streamline processes and shorten problem resolution time
• Identify and fix gaps in the availability of systems
• Improve and defend the security of software and systems
• Document and diagram processes, procedures, and best practices
• Find, learn, improve, or create new tools that are reliable, usable, and helpful to enable other engineers to perform their work more efficiently
• Work within assigned team to complete duties as assigned, while mentoring, training, and reviewing more junior engineers
• Work either individually or in conjunction with other engineers to complete assignments
• Be part of an on-call rotation with other team members to provide 24/7/365 production reliability support
• Be part of an on-call rotation with other team members to provide escalated emergency support for the services your team owns
• Communicate frequently, clearly, and effectively with various technical and management audiences

Preferred Qualifications

• M.S. in computer science, information systems, a related field; comparable certifications; or equivalent direct work experience
• 2-6 years of Site Reliability Engineering Experience
• Experience developing, deploying, and maintaining internet-scale applications
• Experience incorporating Artificial Intelligence or Machine Learning into internet-scale applications

Benefits

• Competitive compensation and benefits package
• Opportunity to learn from a dedicated leadership team
• Dynamic, rapidly growing company, focused on helping organizations thrive
• 100% remote work environment for engineers
• Hackathons for innovation