Grafana Labs is hiring a
Senior Site Reliability Engineer - Databases, Remote - United Kingdom

Summary

The job is for a Senior Site Reliability Engineer focusing on Cloud databases at Grafana Labs. The role involves supporting high-value customers, increasing reliability of databases based on Mimir, Loki, Tempo, and Pyroscope, and working with Kubernetes, Helm charts, Site Reliability Engineering, Large System Design, Distributed Computing, programming languages, Linux operating systems internals, networking, cloud storage, scaling, problem-solving, troubleshooting, incident response, and communication. The position is remote and open to candidates in Spain, Sweden, the UK, and Germany.

Requirements

• Strong engineering background (at least 6 years), that lean towards SRE roles (at least 3 years)
• Good communication, capable of engaging in deep technical conversations with other engineers and customers, and collaborating across organizational boundaries
• Experience with Kubernetes on any of AWS, GCP, or Azure, and working with Helm charts or other IaC tools
• Experience with Site Reliability Engineering, Large System Design , and Distributed Computing
• Experience with one or more programming languages (e.g. Go, Python, Java, etc)
• Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling
• Excellent problem-solving and troubleshooting skills
• Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents)
• Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction

Responsibilities

• Support high-value Grafana Cloud customers by increasing the reliability of our Cloud databases based on Mimir, Loki, Tempo, and Pyroscope
• Own the configuration of the software via Helm charts and Jsonnet
• Contribute design docs, code, PR review, and other engineering activities to improve reliability for the customer
• Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary

Preferred Qualifications

We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important)

Benefits

• In the UK, the base compensation range for this role is £ 84,841 - £ 101,809. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process
• Benefits include equity, bonus (if applicable) and other benefits listed here