Senior Site Reliability Engineer Manager

Summary

Join Intelerad's Reliability & Hosting team as a Senior Manager of Site Reliability Leads. You will lead a team of highly collaborative individuals, developing and coaching them to achieve service level objectives. Responsibilities include defining performance metrics, fostering a DevOps culture, maintaining familiarity with Intelerad products, and collaborating with various departments. The role requires strong leadership skills, extensive experience in engineering and leadership positions, and a deep understanding of systems design, DevOps, and site reliability engineering. Preferred qualifications include experience with enterprise imaging systems and a strong understanding of medical imaging workflows. Intelerad offers a competitive salary, bonus potential, and a comprehensive benefits package.

Requirements

• University or college education in science, technology, engineering, or equivalent industry experience
• 5+ years experience in a leadership roles
• 5+ years experience in engineering roles
• Strong sense of ownership and dedication to results
• Stimulates the group to higher performance standards
• Humble leader that believes that his/her success comes from the success of their team
• Ability to organize people and resources towards the effective and efficient pursuit of objectives
• A proactive approach to spotting problems, areas of improvement, and bottlenecks
• Ability to adapt to working with a wide array of technologies and languages
• Excellent verbal and written communication skills and ability to communicate technical subjects to a broad range of stakeholders
• Knowledge of systems design, performance tuning, DevOps, and site-reliability engineering
• Knowledge of high-level languages, such as Python, Go, Java, C/C++
• Knowledge of VMware Enterprise, Windows Server, Linux, and AWS
• Knowledge of Databases
• Knowledge of Automation and Monitoring technologies and principles
• Experience with networking, firewall configuration, and troubleshooting

Responsibilities

• Enable the work of the Site Reliability Leads and create a group of highly collaborative individuals
• Lead, develop, and coach the Site Reliability Leads and manage performance according to the organization’s values and goals
• Define and measure Performance, Efficiency, and Quality metrics for the team (SLOs)
• Develop the DevOps culture within the Site Reliability Engineering department
• Maintain familiarity with the technology, users, system interfaces relevant to the operation of Intelerad products
• Organize and lead the definition of SLIs, SLOs and SLAs for Enterprise Imaging Systems
• Improve the integration between teams in all departments and break down silos wherever possible
• Collaborate with Architecture to create and maintain blueprints, standards, and procedures for the efficient operation of Intelerad Products
• Ensure that Intelerad’s processes are being followed, and collaborate to improve them
• Participate and lead the analysis, design, and development of operational processes

Preferred Qualifications

• Experience working with Enterprise Imaging Systems
• Experience working in a DevOps/Site Reliability environment
• Strong understanding of medical imaging, radiology workflow, and integration using industry concepts: o PACS o RIS o DICOM o HL7 and interface engines o HIPAA/HITECH o IHE profiles o EMR/EHR o 3rd party vendor integrations o Regulatory and security requirements

Benefits

Bonus and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, retirement, PTO, and/or other benefits