Remote Senior Site Reliability Engineering Manager

Summary

Join Sumo Logic's team of innovators as a Senior Engineering Manager, SRE. Lead a global team in maintaining excellent uptime numbers for our services, reducing operational workload for engineers, and promoting blameless post-mortem culture.

Requirements

• B.S. in Computer Sciences or related discipline (M.S., or Ph.D. is a plus)
• Minimum 8+ years of industry experience with a proven track record of ownership, delivery, and operational excellence
• Minimum 3+ years in a management role
• Experience being responsible for key SLOs of a cloud-based SaaS: availability, uptime, performance, and security
• Experience in multi-threaded programming and distributed systems
• Object-oriented programming experience, for example in Java, Scala, Golang
• Experience with high volumes of data using the latest technologies such as Kafka, Kubernetes and Docker
• Agile software development experience (test-driven development, iterative and incremental development). Experience in big data and/or 24x7 commercial service is highly desirable
• Hands-on experience with public cloud Infrastructure-as-a-service and Platform-as-a-service offerings - Amazon Web Services, Google Cloud Platform, etc

Responsibilities

• Drive the program that maintains excellent uptime numbers for our services
• Manage error budgets and associated policies for key product SLOs
• Promote blameless post-mortem culture combined with developer operational accountability
• Continuously reduce operational workload for engineers by means of infrastructure improvements and automation
• Carry out projects that actively reduce our AWS spend
• Manage AWS resource reservations for our whole infrastructure
• Observe our current spend on cloud resources and improve our cost monitoring ecosystem
• Help product teams develop secure applications for the Sumo Logic platform
• Integrate and implement solutions improving Sumo Logic’s security posture
• Lead security reviews and penetration tests at design and implementation stages
• Partner with the Security Operations Center (SOC) and Compliance team on our security and compliance posture, vulnerability management, and threat modeling of our tech stack
• Educate product teams on secure development best practices and Quality Engineering teams on continuous improvement of security testing
• Lead and grow a global team of SREs adept at building extremely high-volume, fault-tolerant, efficient, and scalable backend systems
• Partner with our technical leadership team to review choices on an ongoing basis, in anticipation of increased scale and ever-evolving technology to meet the demands of growing business. Leverage technical skills to successfully analyze and improve the efficiency, scalability, and reliability of our backend systems