Senior Software Engineer

Summary

Join Airbnb's IVR Product team as an engineer and contribute to the development of world-class voice-based products. Collaborate with cross-functional teams to design, develop, and launch innovative voice user experiences. Leverage your expertise in backend systems and AI to shape the technical vision and direction of IVR solutions. This role requires 5-9+ years of experience in a fast-paced tech environment and proficiency in at least one major programming language. The position is US-remote eligible with occasional office work. Compensation includes a competitive salary range of $185,000-$223,000 USD, bonus, equity, benefits, and Employee Travel Credits.

Requirements

• 5-9+ years of industry experience with a BS/Masters or 2+ years with a PhD and experience in a fast paced tech environment
• Strong expertise in backend systems for service-oriented architectures
• Proficiency in at least one major programming language (e.g., Java, Kotlin, Ruby, Python)
• Passionate about delivering products end-to-end, from ideation through planning, implementation, and experimental A/B testing
• Excellent communication skills and a collaborative spirit, with the ability to work effectively across diverse teams
• Passionate about efficiency, availability, and technical quality

Responsibilities

• Collaborate across disciplines to execute on product and business strategy, focusing on building world-class voice-based products and features
• Work cross-functionally with product managers, designers, and engineering partners to execute on strategy, ensuring our voice products deliver exceptional quality
• Drive, lead, and contribute to the full development cycle: technical design, development, test, experimentation, analysis, monitoring & launch
• Review code and design documents, give feedback on product specifications, contribute to technical excellence, and ensure adherence to technology quality standards
• Provide critical input in defining the team roadmap and contributing to the technical direction

Preferred Qualifications

• Experience with chatbots, voice assistants, or AI-driven products is a plus
• Experience with contact center systems (e.g., Genesys, Twilio) is also a plus

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits