Senior Software Engineer

Summary

Join Airbnb's Community Support Platform (CSP) as a Senior Software Engineer and contribute to building core software that empowers global support agents. You will work with a talented team to improve the agent experience and shape the technical vision. This role involves the full development lifecycle, from design and development to testing and launch. The position is US-remote eligible, with occasional office work or offsites. You will collaborate cross-functionally with product, design, and other engineering teams. Your expertise in backend development and scaling high-traffic products will be crucial to success.

Requirements

• 6+ years industry experience
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience
• Proficiency in one or more back-end server languages (Java/Kotlin/C++)
• Experience in building and scaling high-quality and high-traffic products (or systems)
• Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations
• Ability to evaluate technical approaches and design product solutions to solve real-world problems
• Mentorship to junior developers

Responsibilities

• Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build novel products and features
• Drive, lead, and contribute to the full development cycle: technical design, development, test automation, experimentation, analysis, and launch. You’ll be reviewing code and design docs, giving feedback on product specs and mocks
• Build efficient and reusable backend components, with high quality, while making sure to maintain performance and scalable systems
• Provide critical input on team roadmap and technical direction

Preferred Qualifications

This position is US - Remote Eligible