Senior Software Engineer

Summary

Join Fullstory's Monitoring & Alerting team as a Senior Software Engineer and play a key role in developing the next generation of AI-enhanced products. You will architect and implement AI-related infrastructure, research and deploy LLM-powered features, and develop backend systems. Collaboration with various teams is crucial to meet the company's vision. This remote position requires proven experience in designing and maintaining autonomous AI systems, proficiency in backend programming languages, and expertise in data processing and analysis. Fullstory offers a comprehensive benefits package including flexible work arrangements, sponsored benefits, learning opportunities, productivity support, team events, and generous paid leave.

Requirements

• Proven experience in designing, deploying, and maintaining autonomous AI systems in production, including LLMs or RAG systems
• Strong interest and track record in keeping up to date with the latest that’s happening in the AI space, from new model developments to new architectures and patterns, and ability to apply that knowledge to systems design
• Proficiency and experience in a backend programming language such as Go, C++, Rust, or Java
• Experience and proficiency in data preprocessing, data mining, and data analysis

Responsibilities

• Architect and advocate for infrastructure that’s needed to support AI related applications
• Lead the team to implement AI related architecture
• Research, experiment with, and deploy LLM-powered features with effective LLM Ops strategies to drive AI innovation
• Develop backend systems, work with vector databases, and help manage data models for efficient AI representation and parsing to support AI applications
• Partner with design, product management, and other engineers to help make AI features better serve customer needs

Preferred Qualifications

Expertise in database design, implementation, and optimization

Benefits

• Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter
• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians
• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy
• Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up
• Team events. Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites
• Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances
• Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family
• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most
• Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need