Senior Software Engineer

Summary

Join Iterable, a leading AI-powered customer engagement platform, as a Senior Backend Engineer. You will lead complex projects, collaborate with cross-functional teams, and contribute to architectural decisions. This role requires strong backend engineering experience, proficiency in modern languages (Scala/Java preferred), and a product-minded approach. You will own the full feature lifecycle and contribute to the integration of LLMs and agentic workflows. The ideal candidate possesses excellent communication skills and thrives in a remote environment. Iterable offers competitive salaries, equity, and a comprehensive benefits package.

Requirements

• 5+ years of backend software engineering experience, ideally in a SaaS environment
• A track record of leading projects with multiple contributors and stakeholders
• Proficiency in modern backend languages—Scala and/or Java preferred
• Experience working with distributed systems and databases such as Elasticsearch, Postgres, Redis, or CockroachDB
• A product-minded approach—comfortable working closely with PMs and designers and weighing trade-offs across usability, performance, and complexity
• Curiosity and adaptability when working in new domains or learning new technologies
• Excellent communication and collaboration skills in a remote environment

Responsibilities

• Independently drive large-scale backend projects across multiple stakeholders and teams
• Collaborate closely with product managers, designers, and fellow engineers to deliver features that improve usability, scale, and customer value
• Own the full lifecycle of features—from discovery and design to implementation, deployment, and support
• Contribute to architectural discussions and technical decisions that raise the bar for engineering excellence
• Prototype applications of LLMs and agentic patterns, and help lay the groundwork for scalable, developer-friendly integration
• Provide technical mentorship through code reviews, pair programming, and design discussions

Preferred Qualifications

• Experience with or interest in generative AI, LLMs, or agentic design patterns
• Strong intuition for user experience and product quality—even in backend-heavy roles
• Background in building customer-facing product features or tools for non-technical end users
• Familiarity with event-driven architecture, message queues like Kafka or Pulsar, and high-scale distributed systems
• Exposure to full-stack development or close collaboration with frontend teams
• Prior experience in a remote-first or highly distributed engineering team

Benefits

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation