Senior Software Engineer

Summary

Join Shippo's Labels team as a Senior Software Engineer and play a pivotal role in rearchitecting our critical label services. You will design, implement, and deploy high-performing software services handling millions of requests daily. This high-impact role directly influences revenue and customer experience. You'll tackle complex engineering challenges, build scalable solutions, and collaborate with business teams. Your expertise in software development and architecture will be crucial in enhancing our CI/CD pipeline and ensuring system performance. This position offers the opportunity to significantly impact a core Shippo product and contribute to a culture of innovation.

Requirements

• 8+ years of experience in software development
• Strong interpersonal skills and the ability to work with all levels of the organization
• Past experience and success building and supporting scalable APIs, services, or applications
• Solid understanding of object-oriented programming and familiarity with various design and architectural patterns
• Exceptional verbal, written, and interpersonal communication skills. You are adept at communicating relevant information clearly and concisely
• Deep understanding of customer needs and passion for customer success
• Ability to look ahead to identify opportunities, foster a culture of innovation, and build for scale
• Coding experience in server-side programming languages (e.g. Go, Python, Java, Ruby) as well as database languages (SQL)
• Experience working with server-side MVC frameworks (e.g. Django, .NET, Spring, Rails, Phoenix)
• Solid understanding of object-oriented programming and familiarity with various design and architectural patterns
• Deep understanding of customer needs and passion for customer success
• Exhibit core behaviors focused on craftsmanship, continuous improvement, and team success
• BS or MS degree in Computer Science or equivalent experience
• Advanced/Fluent English

Responsibilities

• Design, implement, test, and deploy software services with high SLAs and that can handle millions of requests a day
• Strong ability to design and create long lasting architecture from scratch and evolve existing systems
• Ensure scalability and maintainability through microservices adoption, decoupling of concerns and data model, queuing of jobs and application layering and container-based software distribution
• Continue to build out and enhance our CI/CD pipeline for smooth and safe production releases via automated testing and verification
• Verify and ensure performance and correctness of systems in response time and throughput
• Design and maintain database schema for large scale and performant services
• Architect systems and refactor existing systems for optimal performance and reuse
• Participate in peer reviews and testing and contribute to automated test suites and in design reviews for new features, products, and systems
• Collaborate with business teams and provide early input to new product ideas and functionality
• Experience being on-call and able to respond quickly to system incidents
• Champion testing procedures and automation in support of vertical and horizontal scale
• Assist with hands-on work in gathering business requirements, development, and verification

Preferred Qualifications

• Prior experience working or interacting with shipping and/or postal carriers
• Experience using GoLang and Python in production
• Familiarity with microservices architectures
• Experience with transformation of large monolithic production applications into modular, team-owned services
• Experience integrating with APIs that use REST, SOAP, gRPC and other technologies
• Interest and experience in performance tuning, concurrency, microservices, security, data analytics, and web stack
• Experience with Django
• Past experience and success in building scalable APIs or services
• Experience with DevOps tooling such as Docker, Terraform, CircleCI, SumoLogic, PagerDuty, etc
• Experience with AWS/Cloud services such as EC2, S3, Lambda, Route 53, Cloud Formation, Cloudflare, Elastic Beanstalk, IAM, etc

Benefits

Remote work, flexible hours