Remote Senior Software Engineer

Summary

The job description is for a Customer Engineering or SRE role at TetraScience, focusing on addressing product issues and improving customer satisfaction. The role requires 7+ years of experience in customer engineering and SRE teams with specific technical skills.

Requirements

• 7+ years of experience with a proven track record of excellence in customer engineering and SRE teams
• Experience resolving technical support issues and escalations efficiently
• Troubleshooting experience with API and various types of integration at scale in AWS
• Experience with CloudNative platforms and applications, Micro-services, and containerized deployments
• Experience with in Databases, NoSQL, Queueing Service, and Elastic Search
• Experience in one or more of the scripting or programming languages: Python, PHP, JavaScript, React, Go or Java
• Demonstrated experience of debugging software reliability issues in a distributed environment
• Excellent interpersonal and communications skills
• Curious, collaborative, self driven, innovative, and willing to take initiative
• Bachelor's degree in engineering, or technical related field

Preferred Qualifications

Experience in science or Biopharma a plus

Benefits

• Competitive Salary and equity in a fast-growing company
• Supportive, team-oriented culture of continuous improvement
• Generous paid time off (PTO)
• Flexible working arrangements - Remote work