Remote Senior Software Engineer, Backend/AI

Summary

Join Aircall as a Senior BE & AI Engineer to design, develop, deploy, and operate business-critical AI features that add customer value on top of Voice. As a key member of the engineering organization, you will participate in requirements analysis, propose innovative solutions, and mentor team members.

Requirements

• AI experience is a must for this position: Knowledge about LLMs (GPT, Mistral, Llama, Claude, etc…) and experience developing with them (usage, prompting, etc), AI frameworks (Langchain, LlamaIndex, Auto Gen, etc), AI architectures (RAG, reranking, etc)
• You have at least 5+ years of experience in back-end development in a large scale, preferably typed language (Typescript/ Node.js , Java, Scala), with experience in Javascript, Ruby, or Python, with a focus on delivering for security, scalability, availability, and performance

Responsibilities

• Participate in requirements analysis to help with providing the right technical and business solutions for our customers
• Propose innovative solutions based on AI landscape trends
• Have key responsibilities within the design, architecture, and end-to-end delivery of AI key modules
• Write clean scalable code and test and deploy applications and systems
• Revise, update, refactor, and debug code
• Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients
• Involvement in product and platform performance optimization and live site monitoring
• Mentor team members

Benefits

Competitive salary package & benefits (health coverage, lunch, commute, sports)