Senior Software Engineer I

Summary

Join Olo's Client Ops team as a Senior Software Engineer and architect, develop, scale, and monitor solutions providing dashboards and tools to manage Olo's products. You will collaborate with product managers and stakeholders, proactively monitor system performance, and champion best practices in software development. This fully remote position, based anywhere in the UK (2 pm-11 pm GMT shift), offers a competitive salary and private healthcare coverage, in addition to statutorily required benefits and pension programs. You will be contracted through Deel, our Employer of Record, maintaining your day-to-day relationship with Olo. The role involves working with modern technologies and a passionate team dedicated to delivering amazing products. The compensation range is estimated at £56,000 - £66,500 annually.

Requirements

• 6+ years on-the-job development experience
• Experience with architecting and developing end-to-end flows in a distributed/microservices application architecture
• Experience writing unit tests and testable code
• Demonstrates strong problem-solving skills and the ability to navigate complex technical challenges
• Exhibits excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes
• Delivers constructive feedback that empowers individuals and strengthens the team
• Communicates technical concepts clearly, adapting to both technical and non-technical audiences
• Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency

Responsibilities

• Design and implement scalable, high-quality components and services that align with team and company goals
• Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance
• Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions
• Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution
• Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence
• Document and share knowledge effectively to elevate the team’s technical expertise
• Champion best practices in software development, agile methodologies, and continuous improvement

Benefits

• Fully remote position
• Work from anywhere within the United Kingdom
• Private healthcare coverage
• Eligible for all statutorily required benefits and pension programs
• Compensation range: £56,000 - £66,500 annually