Senior Software Engineer I

Summary

Join Olo's Client Ops team as a Senior Software Engineer and contribute to the development and maintenance of dashboards, tools, and interfaces for managing Olo's products. You will design and implement scalable, high-quality components and services, collaborate with various stakeholders, and proactively monitor system performance. This fully remote position, based in the UK, offers employment through Deel, an Employer of Record, ensuring compliance with local employment laws and providing private healthcare coverage in addition to statutory benefits and pension programs. You will work with modern technologies and a passionate team dedicated to delivering exceptional products. The role requires significant experience in software development, architecture, and problem-solving, along with strong communication and collaboration skills. Olo offers a dynamic work environment that encourages innovation and continuous improvement.

Requirements

• 5+ years on-the-job development experience
• Experience with architecting and developing end-to-end flows in a distributed/microservices application architecture
• Experience writing unit tests and testable code
• Demonstrates strong problem-solving skills and the ability to navigate complex technical challenges
• Exhibits excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes
• Delivers constructive feedback that empowers individuals and strengthens the team
• Communicates technical concepts clearly, adapting to both technical and non-technical audiences
• Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency

Responsibilities

• Design and implement scalable, high-quality components and services that align with team and company goals
• Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance
• Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions
• Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution
• Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence
• Document and share knowledge effectively to elevate the team’s technical expertise
• Champion best practices in software development, agile methodologies, and continuous improvement

Benefits

• Private healthcare coverage
• Statutorily required benefits and pension programs