Senior Software Engineer, Platform

Summary

Join Found, a company building tools for the self-employed, as a Software Engineer - Reliability. The engineering team is responsible for product development and technical operations, scaling systems and improving reliability. This role involves designing and implementing developer tooling, architecting key systems, partnering with operations to maintain compliance, adding system introspection, owning shared services, and mentoring engineers. The ideal candidate has 5+ years of backend experience, proven scaling and troubleshooting skills, and strong knowledge of SLAs and SLOs. Found offers a competitive salary ($181,000-$241,000), comprehensive benefits, and a flexible work environment.

Requirements

• 5+ years of experience with backend technologies
• Experience writing production code in Ruby, Go, or Python
• Experience working in a public cloud environment
• Proven track record of scaling and troubleshooting production systems or services
• Strong fundamental knowledge of SLAs and SLOs, as well as ideas around how to implement them at a fast-paced company
• Deep understanding of Kubernetes internals such as coredns/kubedns, vertical and horizontal pod autoscaling

Responsibilities

• Design and implement developer tooling that makes deployments safer, reproducible, and easy to slowly rollout (or rollback)
• Architect (with the rest of the team) the future version(s) of our key systems taking into account order of magnitude scaling every year
• Partner with company operations and engineering to achieve and maintain compliance standards such as PCI and SOC2
• Add or improve introspection for all our key systems, identify scaling bottlenecks, and work with engineering on resolving them
• Own shared services such as feature flagging, experimentation, in-app messaging, etc
• Mentor engineering on how to design reliable, fault-tolerant, systems and easy-to-use runbooks for when things go wrong

Preferred Qualifications

• Experience with opentelemetry, statsd, or Prometheus
• Working knowledge of compliance frameworks like PCI and SOC2
• Experience with infrastructure as code (Terraform, cloudformation, etc)
• Familiarity with troubleshooting using tcpdump or wireshark
• Interest in financial services, accounting, and/or self-employment

Benefits

• 401K, FSA, and Commuter Benefits: We offer all employees access to tax-efficient benefit options alongside competitive base compensation
• Paid parental leave: Found supports employees through all stages of life, which is why new parents employed by Found qualify for 16 weeks of flexible parental leave
• Health benefits: Comprehensive medical, dental, and vision benefits and are always 100% covered for employees, 90% covered for dependents
• Work anywhere: We have Found offices in SF and NYC. For team members who work outside those cities, Found also supports fully remote working
• Meaningful equity: Everyone on our team should feel and act like an owner, which is why Found offers industry-competitive equity to all of our employees
• Flexible vacation policy: Vacations, appointments, mental health days- take the time you need, whenever you need to with our flexible time-off policy