Senior Software Engineer, ServiceNow UI UX Developer

Summary

Join Tanium as a Senior Software Engineer specializing in ServiceNow UI & UX development. You will build and maintain high-quality services and applications for Tanium products within a collaborative team. This hybrid role requires some on-site presence in Durham, NC. Key responsibilities include creating and implementing complex ServiceNow pages and widgets, resolving UI performance issues, and writing automated tests. The ideal candidate possesses a Bachelor's degree (Computer Science preferred), 3+ years of ServiceNow development experience, and proficiency in JavaScript and related technologies. ServiceNow certifications and web development experience are a plus. Tanium offers a competitive salary, equity awards, and a comprehensive benefits package including health insurance, retirement plan, and paid time off.

Requirements

• Bachelor's degree or equivalent experience
• 3+ years of experience in developing on the ServiceNow platform
• 2+ years of experience in developing custom service portals
• Experience with ServiceNow integrations, platform configuration, design, and deployment
• Experience with custom application development including Custom Service Portal widget creation
• 2+ years of scripting/coding Experience (e.g., JavaScript, Fluent, AngularJS, React, HTML, Bootstrap, SQL)

Responsibilities

• Create and implement complex pages within the ServiceNow Platform
• Create and implement custom widgets within the ServiceNow Platform
• Implementing designer-provided user interfaces
• Matching the UI from designs on various pages of a portal
• Resolving UI performance bottlenecks
• Resolving complex widget defects
• Writing Automated Test Framework (ATF) tests
• Analyzing usage statistics

Preferred Qualifications

• Computer Science or relevant degree
• ServiceNow Certifications
• Web development experience
• Excellent analytical and creative problem-solving skills
• Technically savvy and able to design and build applications that meet business goals and objectives
• Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements
• Believes in the power of and the need for writing automated tests as part of development
• Experience debugging when things go wrong
• Has knowledge of modern backend software frameworks and the versatility to learn new tools
• Demonstrates sound judgment for balancing between rapid development, long-term code maintainability and supportability
• Capable of working independently as well as in a team environment
• Able to communicate (verbal and written) in a clear and concise manner, tailoring the communication appropriately to the intended audience
• Excellent active listening skills
• Capable of dealing with and managing conflict
• Able to work effectively in an environment with many competing and high priority demands

Benefits

• Equity awards
• Medical, dental and vision plan
• Family planning benefits
• Health savings account
• Flexible spending account
• Transportation savings account
• 401(k) retirement savings plan with company match
• Life, accident and disability coverage
• Business travel accident insurance
• Employee assistance programs
• Disability insurance
• Other well-being benefits
• 5 days of volunteer time off (VTO)