Senior Software Engineer - Site Reliability Engineering

Summary

Join Snapsheet as a Senior Site Reliability Engineer (SRE) and play a key role in ensuring the reliability, scalability, and efficiency of our technology. This hands-on position involves infrastructure management and software development, requiring expertise in deployment, provisioning, and automation technologies. You will focus on automating processes, optimizing systems, and enabling seamless scalability while balancing short-term and long-term strategies. Partner with the SRE team and service engineering teams to ensure smooth service delivery. Work directly with developers to improve the development lifecycle and deployment process. Contribute to multiple development teams and ensure Snapsheet’s technology stack remains resilient, scalable, and high-performing. Snapsheet offers a comprehensive benefits package including health insurance, retirement benefits, paid time off, and more.

Requirements

• BS in Computer Science, Computer Engineering, or a related field
• 5+ years as a full-stack software engineer
• Experience building and maintaining scalable, resilient services
• Proficiency in one or more programming languages, with a strong preference for Ruby on Rails and Typescript
• Experience with the following: Managing and scaling infrastructure on AWS
• CI/CD frameworks (GitHub Actions, CircleCI, Jenkins, etc)
• Backend development using Ruby on Rails or similar frameworks
• Deep understanding of web technologies (HTTP, cookies, caching, ES6, HTML5, Progressive Web Apps, etc.)
• Tooling, automation, and system monitoring for performance optimization
• Designing and building developer tooling

Responsibilities

• Improve the tooling and automation of our infrastructure to minimize manual work, increase performance, and decrease the frequency and severity of incidents
• Build, maintain, and support core applications
• Build and operate our core internal observability platform
• Monitor our systems for capacity, performance, and troubleshooting issues
• Partner with the rest of the SRE team and our service engineering teams to ensure smooth, continued delivery of our service to clients
• Work directly with developers to identify and implement improvements in the development lifecycle and deployment process
• Automate processes to enhance deployment efficiency and system reliability
• Contribute across multiple development teams, supporting a variety of projects
• Ensure Snapsheet’s technology stack remains resilient, scalable, and high-performing

Preferred Qualifications

• Strong experience with infrastructure as code tools
• Expertise in serverless infrastructure
• Experience with github actions and/or CircleCI

Benefits

• Choose from 3 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan
• Offer two dental plans and one vision plan to keep you and your family healthy
• Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance
• Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance
• 401(k) with a 4% company match—because your future is worth investing in
• Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being
• Flexible PTO and 7.5 company-observed holidays to recharge on your terms
• In-person connection points throughout the year including our annual Summit and Roadshows
• Snapsheet SWAG and surprise mailers to keep the spirit alive
• Endless opportunity to shape your path—career growth, learning, and real impact are all within reach
• Health and wellness campaigns that evolve with you year over year