Senior Software Engineer - SRE

Summary

Join our dynamic team as a Senior Site Reliability Engineer on the Vault Platform team, ensuring the scalability and reliability of our enterprise applications. You will tackle complex challenges at a global scale, leveraging your expertise in Java and modern open-source technologies. As a Senior SRE, you will be a problem-solver, bringing a unique engineering perspective to our global production systems supporting hundreds of customers. You will build cloud infrastructure, drive reliability and scalability, lead incident management, automate and optimize processes, and perform full-stack diagnostics. You will also strategize with engineering teams, influence design, collaborate cross-functionally, and mentor team members. This role requires a working schedule of Monday-Friday, 2 PM-10 PM PST, and candidates must be located in the HST or PST time zones.

Requirements

• Deep Java Expertise : 5+ years of experience in Java development, with a strong preference for experience within enterprise cloud software companies
• Operational Experience: Hands-on operational experience in a high-volume or critical production service environment, including incident management and root cause analysis
• Code Quality: Proven ability to write clean, testable, readable, and maintainable code within a collaborative team setting
• Open Source Proficiency: Hands-on experience with a range of open-source technologies, such as Spring, MySQL, Hibernate, Solr, Maven, Git, Tomcat, Linux, AWS, Vagrant, Docker, and Kubernetes
• Database Mastery: 3+ years of experience in relational databases with expert-level SQL skills
• Scripting Skills: Solid scripting proficiency with languages such as Shell, Bash, Ansible, Python, Go, Ruby, etc
• Leadership & Communication: Demonstrated history of incident management and leadership ability, with effective communication skills across all levels (individual contributors to executives)
• Mentorship: Proven record of making your team better through mentorship
• This role requires a working schedule of Monday - Friday, 2 PM - 10 PM PST , and candidates must be located in the HST or PST time zones to be considered
• Applicants must have the unrestricted right to work in the United States
• Veeva will not provide sponsorship at this time

Responsibilities

• Build Cloud Infrastructure: Rapidly build new cloud infrastructure from scratch, adhering to software development best practices
• Drive Reliability & Scalability: Ensure our platform meets the scalability and reliability needs of our hundreds of global customers (across North America, Europe, and Asia)
• Lead Incident Management: During an incident, effectively lead triage and mitigation efforts, potentially performing periodic on-call duty for escalations
• Automate & Optimize: Develop tools and automation to eliminate manual work and reduce issue resolution times
• Full-Stack Diagnostics: Proactively learn all necessary systems to provide full-stack diagnostics and determine root causes of production problems
• Strategic Engineering Partnership: Strategize with engineering teams on complex problems, offering insights on what will work at scale (supporting 2M+ users) and guiding development decisions before features ship
• Influence Design: Participate in engineering design reviews of new features and drive initiatives to improve operational efficiency and platform scalability
• Cross-functional Collaboration: Partner effectively with Product Management, Design, and QA to deliver cutting-edge solutions and direct customer value
• Backend Focus: Work across multiple layers of our technology stack, with a primary focus on backend development, and opportunities in frontend and infrastructure
• Effective Communication: Communicate clearly with engineering teams, succinctly describing problems for seamless hand-offs during outages with both technical and non-technical audiences
• Mentorship: Actively mentor team members, contributing to a positive and high-performing team environment

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program