Senior Software Release Manager

Summary

Join Spreedly, a leading Open Payments Platform, as a Senior Software Release Manager. You will oversee the planning, coordination, and execution of software releases across multiple teams, ensuring timely and high-quality deployments. This role requires collaboration with various departments, including development, QA, DevOps, and product management. You will be responsible for release planning, risk management, process improvement, and compliance. The ideal candidate possesses extensive experience in software release management and a strong understanding of SDLC and agile methodologies. Spreedly offers a competitive salary, comprehensive benefits, and professional development opportunities.

Requirements

• 7+ years of experience in software release management, project management, or software development
• Demonstrated understanding of Project Management processes, strategies and methods; Project management certifications (e.g., PMP, PRINCE2) are a plus
• Demonstrated understanding of Product Management processes, methods, and tools
• Strong understanding of software development lifecycle (SDLC) and agile methodologies
• Strong ability to manage multiple releases in a fast-paced environment
• Experience with cloud platforms (AWS) and infrastructure-as-code tools
• Experience with feature/release management tools such as LaunchDarkly or similar
• Familiarity with technical release gating methods, such as the use of feature branches
• Knowledge of payment gateways, transaction processing, and related security measures
• Excellent problem-solving, communication, and stakeholder management skills
• Exceptional verbal and written communication skills, capable of explaining complex concepts to both technical and non-technical audiences
• Bachelor’s degree in a related field

Responsibilities

• Develop and maintain a detailed release schedule, ensuring alignment with business goals and project timelines
• Manage comprehensive delivery projects to assure all departments and internal systems are ready to deploy new product capabilities. This includes integration with internal systems and processes as well as internal enablement and external communications
• Work cross-functionally with product management, development, QA, and other GTM stakeholders to ensure smooth release cycles
• Provide guidance on ways to improve the CAB process to empower the link of change
• Continuously evaluate and enhance release management processes, advising on best practices for automation
• Identify and mitigate risks associated with software releases, ensuring strategies are in place for rollback and recovery
• Provide guidance on ways to improve incident management processes and procedures
• Maintain comprehensive release documentation, ensuring compliance with industry standards and company policies
• Establish KPIs to measure release performance and provide regular reports to leadership

Benefits

• Competitive salary + Equity
• Outstanding Medical and Dental benefits, including 100% employer-paid options
• Company-paid Life and Disability insurance
• Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
• Open Paid Time Off policy + 12 weeks of paid leave for new parents
• Matching 401(k) plan (5% up to $5,000 yearly)
• Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
• LinkedIn Learning subscription
• Access to company-paid professional coaching service
• Visits to HQ in Durham, North Carolina for remote employees