Senior Solutions Engineer

Summary

Join Smarsh as a Presales Solutions Engineer and become the primary technical contact for enterprise B2B sales. You will collaborate with sales, product, and success teams to drive revenue by identifying customer needs, demonstrating solutions, and leading validation events. This role requires strong product knowledge, software demonstration skills, and domain expertise in compliance and IT within regulated industries. You will create technical responses for RFPs/RFQs and contribute to presales content. The position offers a competitive salary and the opportunity to work with cutting-edge technology in a collaborative and innovative environment.

Requirements

• Product knowledge across multiple product lines
• Software demonstration skills aligned with industry best practices
• Domain knowledge (compliance and IT)
• Knowledge and ability to present/demonstrate business processes/workflows associated with compliance (capture/archive/surveillance) use-cases
• Industry knowledge (Financial Services and other highly regulated industries)
• Solution Selling, Demo2Win, and MEDDIC/MEDDPICC experience
• Strategic Thinking
• Validation event (POV) scoping/execution
• AI and LLM familiarity
• Bachelor’s degree or equivalent educational experience
• 5+ years of enterprise SaaS

Responsibilities

• Spend 70% of time working on revenue generating deals (30% on learning)
• Assist sales with discovery process to identify quantifiable problems our solutions can solve
• Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes
• Lead the scoping and execution of validation events
• Take the lead on the technical responses associated with an RFI/RFP/RFQ etc
• Regularly update systems of record (salesforce, SharePoint etc.) with presales notes/collateral etc
• Contribute best practices and content/collateral to broader presales and sales teams
• Present professional services and success management offerings as part of a comprehensive solution
• Participate in regular demo/pitch certifications
• Travel as needed for internal/external meetings

Preferred Qualifications

• Curiosity
• Effective time management
• Collaborative
• Attention to detail
• Urgency
• Self-starter
• Mentorship

Benefits

• $140,000 - $180,000 a year
• Any applicable bonus programs will be discussed during the recruiting process