Senior Solutions Engineer

Summary

Join Sprout Social's Sales & Success team as a Senior Solutions Engineer! Collaborate with Account Executives, serving as a product expert for SaaS applications and social intelligence. You will break down complex topics for various audiences and demonstrate a natural technical curiosity. This role requires 5+ years of tech/SaaS experience in a Solutions Engineer role, experience demonstrating software platforms, and excellent communication skills. Preferred qualifications include understanding social networks and social media strategy, experience presenting to marketing professionals, and knowledge of the Front-Office Tech Stack. Growth opportunities include mentorship and development within the company.

Requirements

• 5+ years of tech/SaaS experience in a Solutions Engineer role partnering with Account Executives and selling into Enterprise customers
• Experience demonstrating a software platform (making presentations)

Responsibilities

• Be the technical counterparts to our Account Executive team, working collaboratively with your peers in a customer-facing environment
• Serve as a product expert within SaaS based applications or Social Intelligence
• Break down complex topics and make them easily digestible to your audience
• Have a natural technical curiosity and can understand the sometimes complex changes and discussions around the network APIs

Preferred Qualifications

• Understanding of social networks (in particular Twitter, Facebook, Instagram, and LinkedIn) and social media strategy for large organizations
• Experience presenting to Marketing and Social Media professionals, including Directors/VPs of Marketing and CMOs
• Understanding of the Front-Office Tech Stack space and how Sprout Social will fit into it
• Ability to work on multiple projects and simultaneously support the Sales team
• Understanding of all components of the software sales process
• Excellent communication and presentation skills with the ability to present to a variety of external audiences

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment - your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members