Senior SSDI Case Manager

Summary

Job Description: A Senior Social Security Disability Case Manager is sought by Advocate, a remote company aiming to simplify the government benefits application process. The role requires managing client cases from start to finish, understanding the Social Security Disability system, and having excellent communication skills.

Requirements

• Strong understanding of the Social Security Disability system
• EDPNA certification a strong plus
• Medical records analysis and summarization experience
• Desire for continuous and on-the-job learning
• Compassionate, client service and advocacy mindset
• Proficient with web based software and communications
• Excellent written and verbal communication skills
• Ability to synthesize complex medical information
• Highly organized and detail-oriented

Responsibilities

• Conduct initial interviews with potential clients to determine eligibility for Social Security Disability benefits
• Explain the Social Security Disability process and set expectations for timeline and required medical documentation
• Collect detailed medical records, work history, and other supporting documentation from clients
• Understand and analyze medical evidence to build a strong case for disability approval
• Prepare and submit thorough disability applications to the Social Security Administration
• Build rapport with our clients through regular follow ups on application status and responding to requests for additional information
• Collaborate with doctors, healthcare providers, vocational experts, and others involved in the disability case
• Clearly explain decisions and next steps to clients throughout the process
• Maintain detailed records of all client interactions, applications, denials, appeals, etc

Benefits

• This is a remote position
• Advocate is an equal opportunity employer and values diversity in the workplace