Senior Staff Engineer, Community Support Engineer

Summary

Join Airbnb's Community Support Engineering team in China as a Senior Staff Engineer. You will be a leading individual contributor, setting high standards for engineering practices, architecture, and communication. This hands-on role requires delivering results daily while mentoring and guiding team members. You will proactively drive technical excellence, build relationships with stakeholders, and communicate effectively. The position offers remote work eligibility in China with occasional office work.

Requirements

• BS, MS or Ph.D. in Computer Science or related field
• 12+ years of relevant experience in the tech industry; 4+ years of experience in an Architect or Staff Engineer role, with ownership responsibility over large-scale software systems
• Hands-on experience with designing, implementing and shipping large-scale, high-performance software systems
• A track record of complex, high-quality system architecture designs, combined with a passion for perfecting user experience and contributing to product strategy. The ability to take both system and product considerations in your decisions is crucial
• A commitment to coach and mentor, with experience of owning and fostering engineering maturity and tech culture, in multiple organizations
• Excellent communication ability to thrive in a fast-moving environment supporting a rapidly growing business, effectively operating in ambiguity and creating alignments with multiple teams
• A proven track record of fostering a culture of strong commitment to engineering quality and excellence
• A proven track record of fostering a culture of Diversity and Belonging, within the organization and across the tech community
• Fully proficiency of communication in both Chinese and English language

Responsibilities

• Proactively take initiatives to drive for technical excellence and engineering maturity
• Build relationships and drive alignment with stakeholders within Community Support and across external teams. Build and leverage your influence as a highly-respected individual contributor to drive for positive impacts
• Communicate difficult or complex concepts and decisions clearly and effectively with multiple stakeholders across various functions
• Provide critical guidance and input in prioritization of engineering undertakings and tradeoffs
• Mentor and guide managers and engineers, fostering their technical growth and professional development

Preferred Qualifications

Engineering management experience

Benefits

Remote work