Senior Staff Engineer, CRM Dynamics

Summary

Join our team as a Dynamics 365 CRM and Power Platform expert with 10+ years of experience. You will be responsible for the end-to-end implementation of DCRM Sales & Service solutions, including customization, integration, and performance tuning. Your expertise in Power Platform tools, Azure services, and Power BI is crucial. You will lead and support UAT and production rollouts, collaborate effectively with project managers and executive management, and contribute to a culture of continuous improvement. A bachelor's or master's degree in a related field is required. Strong communication and problem-solving skills are essential for success in this role.

Requirements

• Total Experience 10+ Years
• Strong working experience in Dynamics 365 CRM and Power Platform
• Expertise in end-to-end DCRM Sales & DCRM Service implementation
• Strong customization experience, including Custom Entities, Workflows, Plugins, Web Resources, and Custom API Integrations
• Hands-on experience with Power Automate, Custom Business Logic, and Webhooks
• Experience integrating Azure Functions, Logic Apps, and third-party APIs with DCRM
• Experience with Power BI dashboards for CRM analytics
• Expertise in Performance Tuning, Security Model Design, and Governance for DCRM solutions
• Experience in Mobile-Optimized CRM Customization for D365 Sales & Service
• Hands on experience with Power pages(power portals)
• Ability to work independently while participating in design, development, and implementation of application systems
• Actively seeks and shares knowledge with others, effectively communicating and presenting information in a clear and organized manner
• Ability to resolve challenges efficiently, working closely with project managers and executive management when needed
• Strong verbal and written communication skills to ensure that your ideas, strategies, and successes resonate within the team and with clients
• Bachelor’s or master’s degree in computer science, Information Technology, or a related field

Responsibilities

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities
• Being able to lead/support UAT and production roll outs
• Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
• Carrying out POCs to make sure that suggested design/technologies meet the requirements