Senior Staff Product Designer

Summary

Join ServiceNow's Product Design team as a leader of large, cross-product initiatives, delivering world-class product experiences that influence product strategy and transform how people work globally. You will drive exceptional user experience design, languages, and frameworks across multiple domains. This role demands strategic direction and leadership for collaborative efforts with multidisciplinary teams, requiring knowledge sharing and expertise elevation. The ideal candidate will have a strong portfolio showcasing innovative design solutions and experience in high-fidelity specification production. ServiceNow embraces diversity and welcomes applications from candidates with diverse backgrounds.

Requirements

• 10+ years of relevant design experience
• An inspiring portfolio demonstrating exceptional and innovative product design solutions for end-to-end user journeys that satisfy user needs and business objectives

Responsibilities

• Lead large, cross-product initiatives and deliver world-class product experiences that will influence the product strategy and transform how people work around the world
• Drive exceptional and innovative end-to-end user experience, design languages, and frameworks across one or more domains or key strategic initiatives
• Provide strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams
• Share knowledge and expertise with others across the company and externally to elevate colleagues, teams, and community of practice

Preferred Qualifications

• Experience in producing high-fidelity specifications for deliverables such as product design experiences, design languages, and frameworks across one or more domains or key strategic initiatives
• Advocate for design value and purpose across the company and externally to elevate colleagues, teams, and community of practice
• Influence skills and drive to continuously improve product design processes across business units and design teams
• Experience participating in the complete product development lifecycle of web and/or software applications
• Experience in user experience design or industry experience (corporate, software, web or agency)