Senior Staff Software Engineer

Summary

Join ServiceNow as a Software Engineer and build high-quality, scalable, and reusable code. Collaborate with product owners to understand requirements and own the code lifecycle, from design and implementation to testing and delivery. Develop user-friendly software that allows for customization and contributes to new product features and enhancements. Mentor colleagues and promote knowledge sharing. Leverage AI integration in work processes and problem-solving. This role requires extensive experience in Java, JavaScript, UI frameworks (React, Angular), relational databases, and multiple technology stacks.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 15+ years of experience with Java or a similar OO language
• Passion for JavaScript and the Web as a platform, reusability, and componentization
• Advanced knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• In-depth working experience in User Experience based architectural problem space
• Well aware of UX performance optimization, building scalable UI systems, UI integration with GenAI/Agentic AI etc
• Should have extensive experience and knowledge about UI libraries include React, Angular or similar libraries
• Experience with any of the modern UI frameworks like Angular, React or Vue
• Advanced knowledge experience working with relational databases including development, troubleshooting and performance optimization
• Experience with multiple technology stacks: Cloud Dev, Platforms, Web Dev, Frameworks or service–oriented architecture
• Capability to manage multiple projects with material technical risk across teams and processes; may serve as a functional lead or technical owner

Responsibilities

• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users
• Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Be a mentor for colleagues and help promote knowledge-sharing