Paytronix is hiring a
Senior Strategist

Summary

Join Paytronix as a Strategy & Analytics Manager and be responsible for developing and delivering plans for restaurant clients. You'll work with clients to understand their needs, develop customized dashboards and reporting, and provide advice on how to improve their loyalty programs. This role requires excellent analytical and problem-solving skills, strong communication skills, and a passion for data and analytics.

Requirements

• Excellent analytical and problem solving skills
• Excellent communication skills, including the ability to deliver compelling, insightful presentations to our clients’ senior leaders
• Excellent ability to translate business problems into executable analyses
• A passion for data and analytics

Responsibilities

• Onboarding new clients and helping them successfully launch their loyalty programs
• Working with new clients to understand their specific needs, to coach them on what metrics matter, and to develop customized dashboards and reporting
• Developing an account plan to determine the work we will do for the client, the marketing campaigns they will run, the goals we will aim for, etc
• Conducting regular conference calls and in-person meetings to present your findings on a range of topics, and providing advice on how the client can improve its program
• Helping your client’s loyalty programs, through a diverse set of activities including
• Benchmarking KPIs against similar programs
• Developing customized guest segmentation strategies, and developing programs tailored to each segment to drive guest and program value
• Analyzing the effectiveness of promotional activity
• Designing / measuring / improving CRM programs
• Measuring the lifetime value of a customer, and understanding and explaining how this changes over time
• Designing tools to detect fraud, and coaching the client on how to use those tools
• Using detailed transactional data to make targeted promotion recommendations, and to build predictive models to identify the highest potential customers
• Coordinating with internal teams to execute analyses, and to develop the tools required to address your clients’ needs
• Lead Strategy & Analytics departmental projects
• Lead and advise on complex projects
• Manage client escalations
• Participating in IP development
• Participating in the sales process to win new Strategy & Analytics clients

Benefits

• 401k through Fidelity with an additional annual flat rate company contribution
• Medical and dental benefits through Blue Cross Blue Shield, and vision insurance through EyeMed
• Paytronix pays 75% of the premium for each of these benefits
• Plans to contribute to Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA), Healthcare and Dependent Care FSAs
• Generous Parental Leave offering
• Company-paid Short-term and Long-term Disability, and Life Insurances
• Accrued FTO (Flexible Time Off), off during public holidays, and “floating” holidays
• Employee Assistance Program
• Tuition Reimbursement
• Free LinkedIn Learning membership
• Pet insurance through Wishbone for your furry loved ones. This is at a discounted rate
• Protection from identity theft
• Legal coverage for matters including, but not limited to: home and real estate, estate planning, and elder care