Senior System Administrator

Summary

Join SpotMe/Onomi as a Senior System Administrator and play a pivotal role in ensuring the global team has the best IT tools and infrastructure. You will own and manage the corporate IT infrastructure, lead IT projects, define IT scope and priorities, provide company-wide support, and continuously improve user experience. This role requires expertise in managing a large IT infrastructure, leading projects, and ensuring security and compliance. You will be responsible for managing IT requests, implementing new solutions, and improving existing processes. SpotMe is committed to equal opportunity employment.

Requirements

Become a subject matter expert on SpotMe’s corporate IT infrastructure

Responsibilities

• Own and manage the SpotMe corporate IT infrastructure (150+ users, 120+ MacBooks, 60 applications with 15 administrators, 3 office networks), including tracking and maintaining all hardware and software assets (40%)
• Lead and run corporate IT projects, such as those related to centralized identity and access management (20%)
• Define corporate IT scope, priorities, processes, SLAs, and escalations (10%)
• Provide company-wide support through onboarding, offboarding, handling support requests, configuring and administering core IT applications like Google Suite and Atlassian tools (10%)
• Continuously analyze current processes, technologies, and vendors to identify areas of improvement, particularly in user experience, cost, and productivity (10%)
• Ensure the SpotMe corporate IT infrastructure meets SpotMe security requirements and guidelines (10%)
• Manage and triage all incoming IT requests within SLA
• Implement Apple Business Manager, ensuring all IT assets are enrolled
• Update and maintain all IT assets in our asset management tool
• Issue monthly reports on corporate tools license usage
• Research, shortlist, and select a new Endpoint Device Management solution
• Implement the chosen Endpoint Device Management solution with full documentation
• Take over management of the WiFi network solution at our Lausanne office
• Implement and run a network monitoring solution in both our Chicago and Lausanne offices
• Revamp all corporate IT processes and procedures

Benefits

SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status