GitLab is hiring a
Senior Technical Architect

Summary

The job is for a Professional Services Technical Architect at GitLab, a remote company based in Singapore. The role involves working closely with salespeople to define custom professional services projects, providing technical oversight during delivery, and acting as a trusted advisor within the client. The responsibilities include pre-sales activities like articulating project benefits, leading technical discovery sessions, and providing consultative advice. During delivery, the role involves owning the design, development, implementation, and support of GitLab-related Professional Services engagements.

Requirements

• Demonstrated progressive leadership in the full life-cycle of the software development environment
• Demonstrated progressive experience delivering two or more of the following consulting services: SCM migration, Cloud Architecture, Development, CI/CD consulting services
• Demonstrated progressive enterprise-level software development experience
• Demonstrated progressive DevOps Platform experience
• Excellent written and verbal communication skills with the ability to influence internal team members, customers and partners
• Demonstrated problem solving and decision-making abilities with effective organizational and time management skills and the ability to handle multiple projects and priorities effectively in a fast-paced environment with minimal supervision
• Strong organizational, multi-tasking and presentation skills. Ability to create momentum and foster organizational change
• Capability to apply fundamental concepts, practices, and procedures of particular field of specialization
• Bachelor's Degree in Information Technology, Computer Science or other advanced technical degree, or equivalent experience

Responsibilities

• Articulate the benefits of a GitLab DevSecOps transformation project to prospective clients, working directly with Engagement Managers and the sales team
• Provide support to PS Engagement Managers during the scoping and creation of the customer statement of work (SOW)
• Lead technical discovery sessions with customers, partners and GitLab PSEs to understand their business goals, technical constraints and requirements
• Provide technical expertise and consultative advice during the planning stages of a customer engagement
• Own the design, development, implementation, and support of GitLab-related Professional Services engagements
• Coordinate and oversee functional implementation activities for internal and partner consultants, developers, and customer points of contact (POC) on large-scale enterprise projects
• Provide technical leadership to the Professional Service Engineering team during the delivery of services engagements
• Ensure that the deliverable accurately meets the defined expectations of the customer, ensuring that proper testing is implemented and performance requirements are closely monitored by working with the customer
• Work closely with the customer project team (specifically the Project Manager) to ensure accurate task-level articulation of the work required