Senior Technical Consultant

Summary

Join iManage as a Senior Technical Consultant and provide implementation expertise on enterprise projects, ensuring successful delivery of iManage products. Collaborate with clients and team members to understand business processes and requirements, acting as a subject matter expert and trusted advisor. This remote role involves occasional travel for team collaboration and company events. You will be responsible for data migration and transformation, conducting product demonstrations, building solutions, and creating client deliverables. The role requires advanced SQL skills, experience with various technologies, and excellent client-facing communication skills. iManage offers a supportive team culture, flexible work hours, and various benefits including comprehensive insurance, retirement plan, paid parental leave, and professional development opportunities.

Requirements

• Bachelor’s or Master’s degree in Computer Science or related field
• Advanced SQL experience with a deep understanding of data normalization, transformation, and query optimization
• Hands-on experience running, monitoring, and fine-tuning migrations at scale with on-premises and cloud environments
• Experience handling sensitive data in heavily regulated industries while adhering to data security policies
• Application integration and/or development skills using JavaScript, Python, REST APIs and experience with JSON
• Implementation delivery skills, including the ability to install, deploy, validate, and troubleshoot multi-product solutions and integrate with other systems while following product best practices while prioritizing user and functional requirements
• Strong technical skills including a working knowledge of infrastructure, networking, security, and technical architecture principles
• Experience working with Microsoft platforms and technologies including Azure as well as Virtual Desktop and Citrix technologies
• Excellent client-facing skills, including workshop planning, delivery & documentation
• Strong written/verbal communication skills with the ability to facilitate technical discussions effectively and in preparing written documentation

Responsibilities

• Providing technical expertise on consulting engagements in all stages including planning, analysis, design, deployment and testing stages of a project with focus on data migration and transformation
• Running successful data migrations in line with migration design specifications, identifying and addressing data anomalies
• Assessing customer requirements, clarifying the client’s system specifications, understanding their work practices and the nature of their business to formulate technical solution design
• Conducting product demonstrations in support of business cases, providing best-practice advice to clients and function as trusted advisor
• Building and deploying solutions in line with design specifications
• Creating client deliverables such as presentations, build, deployment guides and task lists
• Delivering knowledge transfer sessions to customers and other team members
• Presenting progress reports to the Project Manager or customer teams
• Maintaining a working knowledge of current and trending technologies both internally and within the industry, and their applicability to the organization
• Developing a close working relationship with Engineering, Sales and Support teams to foster collaboration and teamwork
• Providing feedback on product usage, features requested at customer sites to our Engineering teams so as to influence future roadmap direction
• Supporting case study development and provide lessons learned feedback to the project team

Preferred Qualifications

• Experience in delivery of Enterprise Content Management / Information Governance solutions ideally within legal, professional services, or financial services industries
• Experience with iManage products & associated technologies

Benefits

• Have flexible work hours that allow me to balance my ‘me time’ with my work commitments
• Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events
• Focus on impactful work, solving complex, real challenges utilizing the latest technologies and protocols
• Own my career path with our internal development framework
• Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning
• Join an innovative, industry leading SaaS company that is continuing to grow & scale!
• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data
• Rewarding me with an annual performance-based bonus
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%
• Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset
• Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more