Senior Union Paymaster I

Summary

Join Wrapbook's expanding Union Operations team as a results-driven Sr. Union Paymaster! This remote position (USA/Canada) requires expertise in entertainment payroll union regulations and excellent organizational skills. You will process union payroll, verify calculations, handle timecards, and ensure compliance with all applicable agreements. Client service, problem-solving, and collaboration with product and internal teams are key responsibilities. Maintain accuracy, stay updated on industry standards, and contribute to process improvements. Wrapbook offers a competitive salary, unlimited PTO, health and dental benefits, and more.

Requirements

• Must have a minimum of 5 years’ experience in the entertainment payroll industry
• Clear understanding of all entertainment payroll collective bargaining agreements
• Excellent oral and written communication ability
• Ability to work towards the team and individual goals
• The ability to hand break time cards
• Must exhibit a sense of urgency concerning client servicing
• Excellent time management skills
• Excellent PC skills
• Flexibility to shift priorities as needed to service the team’s clients
• Understanding of and commitment to maintaining current knowledge of industry trends, concepts, products, practices, and financial arrangement
• Self-motivated, must be able to work independently, goal oriented and people oriented
• Schedule must be flexible to accommodate workload and client needs
• The ability to approach challenges from a user perspective while being pragmatic and solutions orientated
• Positive, can-do attitude and are always willing to jump in and help the team
• Seen as leader on the team in productivity metrics, quality, attitude, attention to detail and willingness to take on more

Responsibilities

• Process incoming union payroll, which includes a mix of verifying system calculations and hand breaking timecards following all applicable Federal, State, and Collective Bargaining Agreements
• Accountable and responsible for assisting and servicing clients in regards to payroll production, answering pertinent questions, and problem-solving in compliance with standard operating procedures
• Set the standard for payroll processing service levels for quantity, quality and accuracy
• Partner with the product team to evolve the product to meet our external customers needs
• Partner with the manager and team lead to check payrolls to ensure accuracy before releasing payrolls for some projects
• Stay up-to-date with industry standards and union contracts and interpretations
• Ensure detailed notes are included in all systems and other teams can follow the current state of the payroll
• Understand how their work impacts the remittance team and are constantly working to improve processes so the two teams work as efficiently as possible
• Exceeds core responsibilities with payroll processing timelines, quality and accuracy
• Provide suggestions to leaders on how the team can improve and work more efficiently
• Maintain 95% or better payroll processing accuracy
• Follow documented standard operating procedures
• Stay within stated processing times for payrolls

Preferred Qualifications

Four-year college degree would be ideal

Benefits

• Unlimited Paid Time Off
• Work from anywhere in Canada and USA
• Health and Dental benefits
• Up to $1500 towards IT set up for your home
• Up to 2% matching RRSP / 401K
• Learning and Development opportunities
• Up to $50 USD/ $66.50 CAD towards Internet/Cell phone service