Senior UX Researcher/Designer

Summary

Join Agile Six, a remote-first company, as a Senior UX Researcher/Designer! You will lead user research efforts for VA.gov, collaborating with a team to design and implement complex projects. Responsibilities include conducting various research methodologies, communicating design vision to stakeholders, and ensuring implementation matches design intent. You'll need 7+ years of UX experience, proficiency in Figma, and a strong understanding of human-centered design. Agile Six offers competitive salaries, comprehensive benefits, and a self-managed work environment.

Requirements

• 7+ years of experience working as UX researcher / designer or related position in collaboration with digital product teams (enterprise environment a plus)
• Ability to be autonomous, take initiative, and effectively communicate status and progress
• Portfolio illustrating your process and samples of native product design work driven by quantitative and qualitative user research
• Understand human-centered design, interaction design fundamentals, and UI design and research best practices, including accessibility
• Proficient in Figma and modern prototyping tools
• Experience collaborating with cross-functional partners and other designers and researchers, seeking and providing feedback in an Agile environment
• Adaptive, empathetic, collaborative and holds a positive mindset

Responsibilities

• Lead user research efforts, including discovery, synthesis, and documenting the results and findings, including for research sessions that specifically require participants using assistive technologies
• Experienced with a variety of research methodologies such as heuristic evaluations, generative research, tree testing, card sorting and user interviews
• Collaboratively create and evolve user stories and acceptance criteria with product owner and wider Scrum team
• Communicate potential costs and tradeoffs of different processes and research approaches while working with incomplete requirements
• Clearly articulate your thought processes through verbal and written explanation, whiteboard, sketching, or quick mock-ups to small or large groups
• Use the VA Design System and design with repeatable patterns across the portfolio. Collaborate with Design System team when necessary around iteration and improvement of design system components
• Collaborate with the product owner and engineers to ensure implementation matches intent across all design components
• Keep UX work in sync with the product roadmap and flag delays or issues in research and design
• Communicate and collaborate with stakeholders and team members across a range of disciplines throughout the VA
• Support the practice of design and research within the larger company as needed through activities such as: Assisting in outreach, recruitment, and hiring efforts
• Occasionally participating in or otherwise supporting business development efforts, including code or design challenges, writing or reviewing proposal responses, etc
• Participating in communities of practice

Preferred Qualifications

• Familiarity with the US Web Design System
• Experience working with government agencies
• You are a U.S. Veteran

Benefits

• Self-managed work/life balance and flexibility
• Competitive and equitable salary (equal pay for equal work)
• Employee Stock Ownership (ESOP) for all employees!
• 401K matching
• Medical, dental, and vision insurance
• Employer paid short and long term disability insurance
• Employer paid life insurance
• Self-managed and generous paid time off
• Paid federal holidays and two floating holidays
• Paid parental leave
• Self-managed professional development spending
• Self-managed wellness days