Senior UX Writer/Content Designer

Summary

Join Lightspeed, a leading commerce platform, as a UX Writer (Content Designer) in Tbilisi, Georgia! You will be responsible for writing and editing interface text for the E-Series product, collaborating with various teams, and developing content strategies. This role requires 2+ years of UX writing experience, proficiency in English and Russian, and strong writing and communication skills. We offer flexible hours, hybrid work options, equity schemes, health and wellness benefits, mental health support, and professional development opportunities. Lightspeed values diversity and inclusion, creating a supportive and collaborative work environment.

Requirements

• 2+ years of professional experience in UX writing
• Familiarity with design tools like Figma
• Full proficiency in English & Russian
• Empathy and proven ability to identify users’ pain points and needs to come up with most effective and appropriate UX scenarios and text solutions
• Attention to detail and proven effective writing skills
• Ability to organize your workflow and keep track of deadlines
• Ability to build communications within your team and with other departments
• Ability to understand technical implementations and limitations

Responsibilities

• Write and edit texts for the E-Series product interface
• Create UX scenarios together with product managers, designers, and developers
• Find ways to deliver value and solve product problems with text
• Develop and maintain a culture of writing high-quality text
• Assist junior team members, help with new members onboarding
• Create and update team documentation
• Contribute to defining content strategy for one or more product areas
• Implement and oversee content design methodologies and best practices
• Offer improvements for team members and stakeholders that help to grow team productivity

Preferred Qualifications

Background in editing, media, journalism, UX research, technical writing

Benefits

• Flexible hours and hybrid work (can be remote in Georgia)
• People Experience — Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
• Lightspeed equity scheme (we are all owners)
• Health & Wellness Credit — expense up to 1300 GEL per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the Modern Health App — whether it is meditation, coaching or counseling you need — each employee gets access to this platform
• Support to talk with external Russian speaking psychologists (up to 7 sessions/year)
• A medical insurance plan that covers dental care
• At Lightspeed we value your professional development; you’ll have regular performance reviews and opportunities to make growth
• Variety of resources. We provide Apple MacBooks for work, free access to LinkedIn Learning for any course of your choice and cover 50% of the cost of SkyEng English classes
• Time off to volunteer and give back to your community
• Awesome office space located in Saburtalo (Tbilisi)