Senior UX/User Researcher

Summary

Join Dremel, a leading power tool brand, as a Sr. UX/User Researcher and contribute to their user-centered design approach. This hybrid remote role requires 60% in-office presence in Mount Prospect, Illinois. You will lead user research, collaborating with product teams and external partners to deliver actionable insights that drive product innovation and marketing strategies. This position offers the opportunity to impact product strategy and champion a user-centered design approach within Dremel.

Requirements

• Bachelor’s degree in a research-related field (e.g., Psychology, Sociology, Anthropology, Human-Computer Interaction, Design, or related disciplines)
• Minimum of 3 years of hands-on experience conducting UX research using both qualitative (e.g., interviews, usability testing, ethnographic studies) and quantitative (e.g., surveys, data analysis) methods
• Proven ability to work across the product development lifecycle, from discovery research to evaluative testing
• Experience in analyzing and synthesizing large datasets and diverse feedback sources into actionable insights
• Familiarity with market research techniques, including trend analysis and identifying shifts, user gaps, and opportunities

Responsibilities

• Design, plan, and conduct qualitative and quantitative user research using diverse methodologies, such as field studies, lab testing, remote testing, and surveys
• Coordinate with market research agencies, overseeing partnerships to ensure timely, high-quality insights into user needs and market trends
• Oversee syndicated research subscriptions to ensure continuous access to critical insights that inform product and brand strategy
• Develop and implement rigorous, unbiased research methodologies for user interviews, applying user-centered design and Design Thinking principles
• Identify and deploy digital platforms and tool kits to streamline research processes, maximizing efficiency in data synthesis and insight generation
• Work closely with product, UX and design teams to integrate research findings into product strategies, design solutions, and technical requirements
• Partner with UX coaches to consolidate user research and trend analysis into actionable insights, driving product development, innovation, and customer-focused solutions

Benefits

• Health, dental, and vision plans
• Health savings accounts (HSA)
• Flexible spending accounts
• 401(K) retirement plan with an attractive employer match
• Wellness programs
• Life insurance
• Short and long term disability insurance
• Paid time off
• Parental leave
• Adoption assistance
• Reimbursement of education expenses