Senior Veritas eDiscovery Platform eDP Engineer

Summary

Join CGS as a Senior Veritas eDiscovery Platform (eDP) Engineer and become part of a team dedicated to supporting legal accounts. You will play a key role in supporting various aspects of the company's portfolio, working with cutting-edge technology to solve dynamic government problems. This executive-level position requires adaptability and the ability to work under pressure. The role involves managing and maintaining the Veritas eDP platform, hosted on physical and virtualized Windows servers. CGS offers a supportive environment and encourages professional growth. The salary range is $178,200 - $257,400 a year.

Requirements

• Have the ability to adjust to changing priorities and work well under pressure
• Provide support along with OGC, to other FBI Divisions, such as CTD

Responsibilities

• Participate in teleconferences or technical meetings to review, educate, and support program objectives
• Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation
• Record configurations change requests through the established change control board
• Process storage requests, migrations and decommission tasks
• Monitor failed system components and coordinate logistics, vendor support, and site support as needed
• Respond to monitoring alerts and warnings with prompt corrective actions and escalations
• Complete all scheduled maintenance in accordance with established policies and procedures
• Prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance
• Manage technology in remote environments
• Review and process tickets related to supported system according to the established service level agreements tracked within the service manager database
• Provide initial response, Level 1 and Level 2 escalation for outages
• Schedule maintenance actions in a timely manner
• Create Power Shell and VBS scripts as needed to automate routine maintenance tasks
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems
• Review system and application logs to verify completion of scheduled jobs such as backups
• Apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications
• Configure / add new services as necessary
• Facilitate the migration of the system implementation into cloud infrastructures
• Research and recommend innovative, and where possible automated approaches for system administration tasks
• Prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays