Senior Veritas Enterprise Vault Engineer

Summary

Join CGS as a Senior Veritas Enterprise Vault Engineer and become part of a team dedicated to supporting legal accounts. You will play a key role in supporting the company's portfolio by performing configurations, maintenance, monitoring, and troubleshooting of the Enterprise Vault system. This position requires expertise in managing the Enterprise Vault system hosted on physical and virtualized Windows Servers. The role involves handling storage requests, migrations, and decommissioning tasks, as well as responding to monitoring alerts and warnings. You will also be responsible for creating scripts to automate routine maintenance tasks and facilitating system migration to cloud infrastructure. CGS offers a comprehensive benefits package.

Responsibilities

• Participate in teleconferences or technical meetings to review, educate, and support program objectives
• Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation
• Record configurations change requests through the established change control board
• Process storage requests, migrations and decommission tasks
• Monitor failed system components and coordinate logistics, vendor support, and site support as needed
• Respond to monitoring alerts and warnings with prompt corrective actions and escalations
• Complete all scheduled maintenance in accordance with established policies and procedures
• Prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance
• Manage technology in remote environments
• Review and process tickets related to supported system according to the established service level agreements tracked within the service manager database
• Provide initial response, Level 1 and Level 2 escalation for outages
• Schedule maintenance actions in a timely manner
• Create Power Shell and VBS scripts as needed to automate routine maintenance tasks
• Facilitate the migration of system into cloud infrastructure
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems
• Review system and application logs to verify completion of scheduled jobs such as backups
• Apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications
• Configure / add new services as necessary
• Research and recommend innovative, and where possible automated approaches for system administration tasks
• Prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project
• Provide before/ or after core hour work as required

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays