Service Technician

Summary

Join Lucid Motors as a Service Technician and contribute to the future of luxury electric vehicles. Diagnose, maintain, and repair Lucid Motors vehicles, effectively utilizing specialized software for documentation. Collaborate with the service team, adhering to repair order procedures. Maintain a high level of knowledge in high voltage and general automotive electrical systems. Demonstrate and share technical expertise with colleagues. This role requires relevant professional experience, knowledge of high voltage systems, and experience repairing premium vehicles. The ability to work remotely and support the mobile service team is essential. A valid driver's license, fluency in German and English are required.

Requirements

• Relevant professional experience
• Knowledge of high voltage systems, low voltage systems, and electric vehicle drives
• Ability to work on the go and support the mobile service team when needed
• Experience in repairing premium vehicles
• Creative problem-solving and quick thinking in a hectic, fast-paced environment
• Attention to detail and passion for positive customer experiences
• Ability to work remotely and support the mobile service team when needed
• Passion for sustainable means of transport and changing the automotive industry
• Ability to demonstrate and communicate learned technical skills and knowledge to others
• Excellent written and verbal communication skills
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Must have a valid driver's license
• Fluent in German and English

Responsibilities

• Diagnosis, maintenance, and repair of Lucid Motors vehicles
• Demonstrate and impart learned technical skills and knowledge to others
• Working effectively with the appropriate software to properly and fully document all interactions with customer vehicles
• Maintaining a high level of knowledge of high voltage and general automotive electrical systems
• Communicate and collaborate efficiently with other service team members (e.g. consultants, managers, etc.)
• Follow the correct procedures for documenting repair orders

Preferred Qualifications

• Previous experience with the diagnosis and repair of electric vehicles
• Previous OEM Master Technician certification
• Training in the field of high voltage, airbags and air conditioning