Remote SharePoint Analyst/Tester
at DT Professional Services

Summary

Join DT Professional Services as a Mid-Level SharePoint/Customer Relationship Management (CRM) Analyst/Tester in a remote capacity to support our Government Client. This is a temporary position requiring an Active Secret Clearance.

Responsibilities

• Conduct Power Apps and Power Automate Testing
• Document/Writing Test Cases, Test Plans
• Create User Guides
• Develop/Modify Workflows
• Resolve Incident & Work Order tickets related to SharePoint/CRM using OOB functionality (Tier II Support)
• Participate in ECRB & CAB meetings as necessary
• Provide SP/CRM migration support, leading migrations
• Produce morning & evening site checks on status of SP and CRM environments
• Maintain list of all site owners and POCs
• Develop and implement SharePoint governance and ensue alignment with Government Client governance and Microsoft
• Provide input for SharePoint/CRM SOPs or guidance as needed
• Facilitate best practices and solutions from SharePoint “out of the box” functionality
• Effectively serve as a technical and functional liaison for SharePoint portal solutions
• Help facilitate SharePoint adoption by end users and become a subject matter expert for SharePoint usability and improvements to SharePoint sites
• Contribute in improving our processes and policies within the SharePoint program
• Oversee Tier 2 SP Analyst support activities
• Participation in the analysis, design, testing and implementation of enterprise SharePoint solutions
• Adhere to standards, policies, best practices and procedures related to the support and operations of SharePoint environment in accordance with JSP and DOD regulations and MS best practices
• Offer suggestions and improvements for documentation and best practices