Bitwarden is hiring a
Site Reliability Engineer

Summary

Join Bitwarden's all-remote team as a Site Reliability Engineer and contribute to the operational success and growth of the company through cloud technology.

Requirements

• Sense of curiosity, resourcefulness, pragmatism
• Expertise with multi-region deployments in public cloud environments
• Production Kubernetes experience (Managed Kubernetes, Helm, kubectl, kOps, etc)
• Policy management experience (Calico, OPA, etc)
• Familiarity with least one programming language, such as C#, Python, Go, etc
• Experience with cloud deployment and automation tools/methodologies (i.e. GitOps, Terraform, Pulumi)
• Proficiency using source control such as Git
• Ability to maintain discretion, handle sensitive information, and improve security best-practices
• Technocrat at heart, staying current with trends and new technologies
• Collaborative and adaptable mindset
• Openness and authenticity combined with excellent communication skills
• Excitement and enthusiasm for open source and for better internet security
• Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the possible solutions

Responsibilities

• Take ownership of the Bitwarden cloud infrastructure
• Evaluate current infrastructure and, on a regular basis, make recommendations for improvements, cost management, and scalability
• Operationalize the Bitwarden cloud infrastructure to ensure supportability as we expand our product portfolio and to new markets
• Implement site reliability tools, monitoring, early warning and alert systems, and performance measurement across the Bitwarden cloud
• Partner with engineering, product and other teams to perform architecture, infrastructure and security changes necessary to accommodate new application functionality and scaling needs
• Respond to infrastructure based outages; participate and contribute to ongoing strategy for 24x7 support (There is an on-call rotation with a weekend shift every 5-6 weeks)
• Create and maintain infrastructure design and implementation documentation to include diagrams such as data ingress/egress, topology, security, server/service and others as needed
• Participate in code reviews, learning and spreading technical knowledge
• Contribute and mature incident management/escalation processes
• Collaborate with stakeholders to balance technical and business outcomes
• Contribute to IaC and participate in deployments
• Work with product owners to define/measure SLI/SLOs
• Work with cloud native technologies, applying latest best practices
• Work collaboratively to continually improve deployments and testing

Preferred Qualifications

• Startup experience
• Open source experience
• User of Bitwarden
• Experience with database administration