Site Reliability Engineer, Customer Security

Summary

Join Coalition as a Site Reliability Engineer and ensure the performance, availability, and efficiency of our cloud-based systems. You will design, implement, and manage robust cloud solutions, automate infrastructure, build developer-friendly platforms, optimize cloud resources, and improve system observability. This role involves working on impactful projects, participating in on-call rotation, and focusing on isolating and responding to system failures. The ideal candidate is a software engineer looking to transition into SRE or an experienced SRE seeking a dynamic environment. This is a remote position based in the US or Canada.

Requirements

• 3+ years of experience in SRE/DevOps/Cloud engineering or Software Development roles in a full stack engineering environment
• Strong understanding of AWS services (e.g., EC2, S3, RDS, Lambda, VPC, etc.) and best practices for building scalable, secure, and cost-effective infrastructure
• Hands-on experience with IaC tools like Terraform, CloudFormation, or CDK to automate cloud infrastructure deployment and management
• Must have experience working with containerization and orchestration tools such as ECS, Kubernetes etc
• Experience working with fault tolerant services and the iterative development of highly-available systems
• Exposure to full-stack monitoring from system level metrics to SLOs, failure-based testing approaches, and monitoring strategies
• Understanding of CI/CD pipelines to accelerate deployments and improve both security and auditability (e.g. Github Actions, Jenkins, Travis, or CircleCI)
• Experience soliciting systems requirements, designing, and implementing new platform components leveraging infrastructure or SaaS services
• Some knowledge of software engineering design patterns, agile development, and architecture principles
• Strong analytical and problem-solving skills, with experience in debugging and resolving infrastructure or application issues
• Ability to work closely with cross-functional teams, effectively communicate complex ideas, and advocate for best practices
• Bachelor’s or Master’s degree in Computer Science, related field, or equivalent experience

Preferred Qualifications

• Experience working with Hashicorp Nomad and/or Vault
• Experience in Go or Python, writing libraries and tooling
• Familiarity with cloud networking concepts (e.g., VPC, DNS, Load Balancers, NAT) and cloud security principles, including IAM, role-based access control, and encryption
• Exposure to Kafka or other event streaming platforms

Benefits

• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!
• Competitive compensation and opportunity for advancement