Site Reliability Engineer

Summary

Join our dynamic engineering team as a Site Reliability Engineer (SRE) supporting critical application deployments in a global environment. Leverage your expertise in cloud provisioning, infrastructure as code, and container orchestration to ensure service reliability, scalability, and performance. Collaborate with development teams to design and implement robust infrastructure solutions using AWS, Azure, and containerized technologies. This role requires a self-starter with a thoughtful and strategic approach to problem-solving. You will be responsible for managing cloud infrastructure, implementing IaC, and ensuring the reliability of containerized applications. Mentorship opportunities are available for junior engineers.

Requirements

• Have a Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
• Have proven work experience as a Site Reliability Engineer, DevOps Engineer, or in a similar role within a high-availability environment
• Have strong experience with AWS and Azure cloud services, including a deep understanding of cloud architecture and services
• Have expertise in Infrastructure as Code (IaC) using Terraform (HCL) and AWS CloudFormation
• Have experience with AWS CDK for programmatic management of cloud resources, primarily using TypeScript
• Have hands-on experience with container orchestration technologies, particularly Kubernetes
• Have familiarity with version control systems (e.g., Git) and CI/CD pipelines for efficient code deployment
• Have knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack) to ensure system observability
• Have strong experience with SQL databases and AWS DynamoDB, focusing on performance tuning and optimization
• Have proven ability to design and manage RESTful APIs, ensuring their reliability and scalability
• Have excellent troubleshooting skills, with a proactive approach to resolving complex technical issues
• Have strong communication and teamwork skills, enabling effective collaboration across cross-functional teams
• Have a curious and open-minded attitude, committed to challenging the status quo and exploring innovative solutions

Responsibilities

• Design, implement, and manage cloud infrastructure in AWS and Azure, ensuring alignment with best practices and organizational standards
• Utilize Terraform (HCL), AWS CDK, and AWS CloudFormation for scalable and maintainable IaC, enabling safe and efficient infrastructure builds, changes, and versioning
• Deploy, manage, and provide ongoing support for containerized applications using Kubernetes, including Amazon EKS (Elastic Kubernetes Service) and Azure Kubernetes Service (AKS), ensuring their reliability, availability, and performance
• Monitor application performance and system health through observability tools (e.g., Prometheus, Grafana, ELK stack), proactively identifying and resolving issues to ensure high availability and rapid incident response
• Implement security best practices, managing Identity and Access Management (IAM) policies across cloud environments. Utilize technologies such as OpenID Connect (OIDC), OAuth2, and SAML Single Sign-On (SSO) to ensure secure authentication and authorization across services
• Manage and optimize database systems, including SQL databases and AWS DynamoDB, ensuring high availability, performance tuning, and data security
• Automate manual processes to enhance operational efficiency, employing Continuous Integration/Continuous Deployment (CI/CD) best practices for efficient code deployment
• Demonstrate proficient scripting skills in languages such as Java, TypeScript, and Python to automate tasks and manage configurations
• Implement and maintain load balancing solutions to ensure optimal distribution of application traffic and high availability
• Collaborate with software engineering teams to design, develop, and maintain robust systems and solutions, including RESTful APIs, ensuring seamless integration across platforms
• Conduct comprehensive post-mortem analyses following incidents, identifying root causes and recommending improvements to enhance system reliability and performance
• Mentor and guide junior engineers, fostering a culture of knowledge sharing and continuous improvement within the engineering team

Preferred Qualifications

• Have experience with networking concepts and troubleshooting in cloud environments
• Have knowledge of security best practices in cloud computing
• Have contributions to open-source projects or the creation of technical articles/blog posts to share knowledge with the community
• Have familiarity with service mesh technologies
• Have exposure to Agile methodologies and project management tools
• Have financial serviced domain knowledge

Benefits

Open to hybrid or remote working