Site Reliability Engineer

Summary

Join Perlego as a Site Reliability Engineer to ensure the availability and reliability of our services, especially during out-of-office hours. As an SRE, you will monitor and manage platform activity, respond quickly to alerts and incidents, and collaborate with cross-functional teams to implement platform improvements.

Requirements

• Experience in Site Reliability Engineering, DevOps, or a similar field
• Strong experience with AWS services
• Expertise in using monitoring tools (e.g. Prometheus, Grafana, CloudWatch) for real-time platform performance insights
• Hands-on experience with CI/CD pipeline management for deploying containerized (Docker) and serverless applications
• Proficiency in Linux-based operating systems and shell scripting
• Familiarity with Infrastructure as Code tools (Terraform, CloudFormation)
• Experience with incident management, troubleshooting, and platform recovery in high-pressure environments
• Strong communication skills with a proven ability to work both independently and collaboratively across time zones

Responsibilities

• Monitor and manage platform activity using tools like Datadog, Prometheus, Grafana, or AWS CloudWatch
• Respond quickly to alerts and incidents, independently resolving issues and ensuring service uptime during off-peak hours
• Conduct post-incident reviews and help improve system resiliency through automation and monitoring enhancements
• Manage and support AWS infrastructure, focusing on scalability, security, and reliability
• Handle deployments, managing CI/CD pipelines for both containerized (Docker/Kubernetes) and serverless (AWS Lambda) applications
• Ensure effective backup, recovery, and disaster recovery strategies to minimize downtime
• Collaborate with cross-functional teams to implement platform improvements
• Work independently and make swift decisions when managing service incidents outside core business hours
• Assist in platform security, ensuring adherence to best practices for cloud security and compliance
• Automate manual processes to reduce human error and improve efficiency
• Continuously enhance monitoring systems, ensuring robust early detection and resolution capabilities
• Identify potential performance bottlenecks and contribute to overall platform optimization

Preferred Qualifications

• Experience working in a global, distributed team providing off-hours support
• Knowledge of container orchestration tools
• Previous experience with SecOps and cloud security best practices
• Familiarity with scaling highly available systems in a fast-paced, growth-oriented environment

Benefits

• Compensation: CA$105,000 + Share options
• Private medical insurance
• Competitive matched parental leave
• Phased return to work from extended leave
• 30 days off (incl. bank holidays) + 1 additional day annual leave for every year of service up to 35 days off (incl. bank holidays)
• Flexi Bank Holidays
• Office Reset: All employees can also enjoy the days between Boxing Day and New Year off, to reset and refresh for the new year - this is additional to your annual leave
• Sabbatical: After three years there is an opportunity to take a 1-month unpaid sabbatical, and after five years there is an opportunity to take a 1-month paid sabbatical
• Personal Days: Life happens and we want you to be able to use your annual leave for resting, relaxing or taking time out to do something you love!
• 1 additional day a year for life events (your wedding, relocation, moving house, or a child starting school)