Swish Analytics is hiring a
Site Reliability Engineer

Summary

Join our team at Swish Analytics as a Site Reliability Engineer and support our enterprise infrastructure by optimizing incident response, observability, and workload resiliency. You will work closely with technical teams to implement, optimize, maintain, scale, and debug workloads on Kubernetes using CI/CD, automation tools, and scripting languages.

Requirements

• 3+ years of experience working in an SRE leaning DevOps or full SRE roles
• 3+ years building CICD pipelines with Github Actions, Gitlab CICD, or similar
• Extensive experience with Kubernetes
• Experience in managing customer-facing systems in a 24/7 environment including escalations
• Experience triaging and escalation policies/protocols
• Strong communication and documentation skills
• Comfortable with scripting languages like Bash, Python, or similar

Responsibilities

• Support production systems and help triage issues during live sporting events
• Monitor the system and respond to incidents to maintain system SLO/SLA, review and follow up production incidents
• Write and review code, develop documentation, and debug problems, live, on complex distributed systems
• Optimize and facilitate incident response, conduct root cause analysis and blameless retrospectives
• Work closely with technical teams to implement, optimize, maintain, scale and debug workloads on Kubernetes using CI/CD, automation tools and scripting languages to deliver tools/software to improve the reliability and scalability of services

Preferred Qualifications

• Networking and routing experience
• Terraform in AWS to support global-scale services
• Improving observability in an engineering organization
• Past experience with PagerDuty or similar tools