Site Reliability Engineering Leader

Summary

Join dLocal, a global payments company, as a Site Reliability Engineering (SRE) Engineer. You will design and implement highly resilient, scalable, and reliable systems for mission-critical applications used by major clients. This role involves developing quality gates, automating processes, influencing architectural decisions, and collaborating with various teams. You will work with monitoring tools, CI/CD pipelines, and security best practices. dLocal offers a flexible, remote-first culture with travel, health, and learning benefits.

Requirements

• Over 3 years’ of experience as SRE Engineer or in a very similar role
• Experience with monitoring tools such as New Relic, DataDog, Nagios
• Experience working with tools such as Jira, PagerDuty and Confluence and integrating these tools with automated processing techniques (API integrations)
• Experience with CI/CD tools such as Github Actions, Jenkins, Spinnaker, ArgoCD or similar
• Knowledge of security best practices and infosec tooling. (You will be writing systems to monitor for breaches and insecurities.)
• Strong communication skills
• Problem-solving skills
• Detail-oriented person
• Highly analytical person
• Ability to collaborate across multi-functional teams

Responsibilities

• Develop quality gates based on production-level service level objectives (SLOs) to detect issues earlier in the development cycle
• Automate build testing and validation using service-level indicators (SLIs) and SLOs
• Influence architectural decisions during initial design stages to ensure resiliency and scale at the outset of software development
• Design processes, playbooks and checklists for other engineers to follow during and after incidents
• Write post mortems and perform technical after-action reviews to understand root cause and propose system improvements to reduce overall fault rates
• Interact with members from almost all teams across the business to understand their monitoring, alerting and SLO / SLA requirements and design systems and processes that ensure we meet or exceed these requirements
• Automate the provisioning of monitoring tools and rules with tools like Terraform and Ansible / Chef
• Design base level requirements for new and existing services to ensure that all dLocal infrastructure and code are monitored consistently and accurately at a basic level
• Monitor both the technical health as well as the security health of dLocal infrastructure and systems
• Optimize signal-to-noise ratio for alerting to ensure we receive only the alerts that are actionable and make sense

Preferred Qualifications

• Cloud experience (AWS) is highly advantageous (as most systems will integrate with AWS at some level)
• IaC experience with a tool like Terraform is highly advantageous
• CaC experience with a tool like Ansible, Chef or Salt is highly advantageous
• Database knowledge is highly advantageous (both in terms of how they perform and SQL syntax)

Benefits

Flexible, remote-first dynamic culture with travel, health, and learning benefits