Remote Site Reliability Engineering Manager, Production Bioinformatics
at Natera

Summary

Join Natera as the Manager of Site Reliability Engineering (SRE) for our Production Bioinformatics group, leading a team in ensuring stability, scalability, and performance of production bioinformatics applications and infrastructure.

Requirements

• Bachelor’s degree in Computer Science, Bioinformatics, Engineering, or a related field; advanced degree preferred
• Minimum of 5 years of experience in site reliability engineering, systems engineering, or a related role, with at least 2 years in a leadership or managerial capacity
• Experience working with bioinformatics applications or in a production environment related to research or clinical data analysis is highly desirable
• Strong understanding of SRE principles and best practices, including monitoring, incident management, release management, and performance optimization
• Proficiency with cloud platforms (e.g., AWS, Azure, GCP) and container orchestration tools (e.g., Docker, Kubernetes)
• Experience with infrastructure as code (IaC) tools (e.g., Terraform, Ansible) and CI/CD pipelines
• Familiarity with bioinformatics tools and data workflows is a plus
• Proven ability to lead and manage technical teams, with strong skills in mentoring, coaching, and performance management
• Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment
• Strong interpersonal and communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders

Responsibilities

• Lead and mentor a team of SREs, fostering a culture of collaboration, innovation, and continuous improvement
• Define clear goals and performance metrics for the team, and oversee the execution of their responsibilities
• Conduct regular one-on-ones, provide constructive feedback, and facilitate professional development opportunities for team members
• Implement and manage monitoring, alerting, and incident response processes to ensure the reliability and uptime of bioinformatics systems
• Drive the resolution of operational issues, perform root cause analysis, and implement preventive measures to mitigate recurrence
• Manage the end-to-end release process for bioinformatics applications, including planning, coordination, and deployment
• Collaborate with development teams to ensure timely and successful releases, minimizing disruptions and ensuring alignment with release schedules
• Develop and enforce best practices for release management, including version control, release notes, and rollback procedures
• Provide ongoing support for production systems, including handling incidents, performing routine maintenance, and addressing user-reported issues
• Implement and manage procedures for system health checks, backups, and disaster recovery
• Ensure that production environments are monitored, and that any issues are promptly identified and resolved
• Work closely with bioinformatics scientists, data engineers, and software developers to understand their needs and optimize system performance
• Collaborate with other engineering and IT teams to integrate bioinformatics applications with broader enterprise operational tracking systems and tools
• Participate in cross-functional projects to enhance overall system architecture and deployment strategies
• Develop and enforce best practices for deployment, configuration management, and system maintenance
• Lead efforts in capacity planning, performance tuning, and infrastructure scaling to accommodate evolving research demands
• Maintain documentation and standard operating procedures for all SRE-related activities
• Stay abreast of emerging technologies and trends in site reliability engineering and bioinformatics
• Evaluate and recommend new tools, technologies, and processes to enhance system reliability and operational efficiency

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits